Mount Sinai West

2.80 /5 (5 reviews)
Verified Reviews

About

Mount Sinai West, located at 1000 10th Avenue in New York City's vibrant Midtown West neighborhood, stands as a beacon of medical excellence with a legacy spanning over 150 years. Originally founded in 1871 as Roosevelt Hospital through the generous bequest of James Henry Roosevelt, who dedicated his fortune to establishing 'a hospital for the reception and relief of sick and diseased persons,' the institution opened its doors on November 2, 1871, after additional fundraising efforts enabled construction. This philanthropic vision transformed a simple endowment into a cornerstone of healthcare, beginning with modest facilities that quickly evolved to meet the growing needs of New Yorkers.[1][5] From its inception, Roosevelt Hospital pioneered medical advancements, hosting milestones such as William Halsted's performance of the first radical mastectomy for breast cancer in the United States in 1882 and Robert Hall's groundbreaking early surgical removal of a perforated appendix in 1886, marking one of the nation's first survivals from such a procedure.[5] The William J. Syms Operating Theater, funded by a $350,000 bequest from gun merchant William J. Syms and designed by architect William Wheeler Smith, emerged as one of the earliest facilities equipped for aseptic surgery, featuring innovative elements like a conical skylight for natural light, separate circulation systems, and specialized rooms for recovery and sterilization. Designated a New York City landmark, this free-standing structure hosted surgeries until 1941 and later served diverse roles including blood bank and emergency room.[1][5]

Throughout the 20th century, the hospital—renamed Mount Sinai West in 2015 upon its integration into the prestigious Mount Sinai Health System—continued its trajectory of innovation. Key developments included the establishment of an Intensive Care Unit in 1960, one of the first in metropolitan New York; a four-bed Respiratory Intensive Care Unit in 1967, pioneering multi-disciplinary respiratory care; and the opening of outpatient psychiatric services for adolescents in 1956, the first in a New York City voluntary hospital.[4] Other landmarks encompass the 1996 launch of the city's first hospital-based birthing center, a renovated Emergency Department in 2009, and the Adolescent Headache Medicine Program that same year.[4] These achievements reflect a commitment to pushing boundaries, from cardio-pulmonary laboratories in 1957 to full computerization of physician orders alongside St. Luke's Hospital.[4] As part of the Icahn School of Medicine at Mount Sinai, Mount Sinai West benefits from a rich history intertwined with the broader Mount Sinai legacy, which began in 1852 to provide free care for indigent Jews and expanded into comprehensive services.[3]

Today, this 514-bed full-service medical center operates a 24/7 emergency department, serving patients from Midtown, the West Side of Manhattan, and beyond with renowned expertise in specialties such as orthopedics, hand surgery, breast surgery, colorectal surgery, vascular surgery, neurology, neurosurgery, obstetrics and gynecology, neonatal intensive care, urology, and gastroenterology.[1][2] It excels in treating complex conditions like intracerebral hemorrhage, movement disorders, epilepsy, complex aortic aneurysms, and kidney stones, bolstered by a strong primary care presence in surrounding neighborhoods.[2] The mission of Mount Sinai West, rooted in its founding principles, is to deliver high-quality, innovative care while leveraging the vast resources of the Mount Sinai Health System for seamless, comprehensive treatment.[2]

What sets Mount Sinai West apart is its unique blend of historical prestige and modern prowess. Unlike standalone community hospitals, its affiliation provides access to cutting-edge research, multidisciplinary teams, and system-wide specialists, ensuring patients receive world-class care close to home. The hospital's enduring volunteer services, social work departments established in 1933, and community-focused initiatives—like free library services since 1931—underscore a holistic approach that balances medical and social needs.[4][5] Recognized for innovations from aseptic surgery to robotic procedures, Mount Sinai West continues to lead, as evidenced by recent system-wide feats like the 500th robotic cystectomy in 2024.[3] This fusion of heritage, expertise, and patient-centered innovation distinguishes it in New York City's competitive healthcare landscape, making it not just a hospital, but a vital partner in health and healing for generations.

Additional Details

Specialization: Full-service medical center specializing in orthopedics, hand surgery, breast surgery, colorectal surgery, vascular surgery, neurology, neurosurgery, obstetrics and gynecology, emergency medicine, neonatal intensive care, urology, gastroenterology, and treatment of intracerebral hemorrhage, movement disorders, epilepsy, complex aortic aneurysms, and kidney stones[1][2]
Years of Experience: 155
Awards & Recognitions: Medal of Honor from the US Dept. of Health and Human Services (2011) for 75% organ donation rate; William J. Syms Operating Theater designated New York City landmark[1][4]
Services Offered: Breast Surgery, Cancer, Ear Nose and Throat, Emergency Medicine, Heart - Cardiology, Hematology-Oncology Infusion Center, Lung and Pulmonology, Neurology, Neurosurgery, Obstetrics and Gynecology, Orthopedics and Sports Medicine, oral and maxillofacial surgery, colorectal surgery, vascular surgery, intensive care, urology, gastroenterology, neonatal intensive care[1][2]

Contact Information

📍 1000 10th Ave, New York, NY 10019, USA
🏢 New York

Location

Customer Reviews

Olesia
November 6, 2025

I read some of the previous reviews and was honestly concerned before coming here, but my experience during delivery completely changed my perception. The care was truly exceptional — every single person I interacted with, from the doctors to the nurses, was professional, attentive, and kind. A special thank you to the most professional Dr. Jeffrey Yu and his team (I may not know all the names). I can’t thank you enough! Thank you to Ethan Nyein, nurse Victoria N, Sheena Karkal, Alla Sigal, nurse Genney C, Abby C. Toriano, Angela S, nurse Carmela F — their support made all the difference. I felt safe, respected, and genuinely cared for throughout my stay. Even the food and our room were great — everything exceeded my expectations. God bless Mount Sinai West and its team.

Devon Ott-Barilli
July 10, 2025

I had the most amazing delivery experience at MSW. I had a scheduled induction, and the L&D team was incredible. From start to finish, I felt so well attended. As a nervous first time mom who needed a Foley balloon and Pitocin, the anesthesiologists alleviated so much pain with the epidural and regular check-ins. Our nurse Erika was a star; she kept me entertained and distracted throughout the entire process so I didn't freak out. She was knowledgeable, intuitive and so kind, even taking photos we'll cherish for the rest of our lives throughout the delivery; I truly don't know what I would've done without her. Last in L&S, my delivery with Dr Thornton from Viva Eve was seamless and relatively painless. He knew exactly when to push me and when to give me a second to recuperate. Lisa helped get me, dad and baby wrapped and ready for our final destination, and she was so sweet. I am so grateful to the entire team who helped for their support and brilliance. Moving to the postpartum room, I was shocked at how nice the single room was. It felt brand new, well maintained, and perfectly private to enjoy our new sweetie. Visiting hours were 9-9 with flexibility on # of visitors and how many guests in the room during daytime hours. Meals were ordered on the TV, the bed was comfy, and the staff regularly evaluated me and baby and restocked the room with every supply I could ever need. We even got a huge goodie bag to go home with, filled with mama and baby supplies. From Monday @ 1AM - Wednesday @ 12:30PM (we were excited to check out early and get to our own bed), we had the most amazing and beautiful delivery experience as first time parents. We will forever be grateful to the team at MSW for this gift. ❣️

Janice Bailey
January 30, 2026

This will be an easy hospital to sue for obstruction to access to its emergency room. The EMS workers from Mt. Sinai, NYU, some FDNY, and private medical transit are so callous or lazy, they won't even park their idle emergency vehicles near the curb so that traffic can pass through 59th Street. Responses from the ER are ineffective. There is constant horn blowing from vehicles, both cars and emergency transit. So, if you are ever in need of ER services, and you suffer irrevresible damage or death because you were prevented from a timely arrival at the ER, please know that Mt. Sinai West has been contacted about the traffic obstruction due to ER vehicles and the situation was not remedied. I tried calling Brendan G. Carr and Margaret Pastusczko (sp?) via the main number, but to no avail. Mt. Sinai operators claimed that they did not have numbers to Executive Leadership. Happy Lawsuit folks!

Alexandria Briana
January 1, 2026

The emergency department at Mount Sinai West needs serious oversight. I am writing this based on my mother’s recent visit, and it is not the first negative experience my family or I personally has had here. My mother came in extremely ill. Instead of properly evaluating her, the staff focused on running her insurance and dismissed her symptoms without performing the necessary tests. She was sent home without any real answers or treatment. My mother is currently in another emergency room due to your staff’s negligence. (In need of surgery) My mother could have died. There is a consistent pattern at this hospital of dismissing pain, especially when it comes to Black patients. My mother’s complaints were not taken seriously, and the consequences could have been fatal. This was not just poor care — it was dangerous negligence. No one should leave an emergency room worse than when they arrived. This department needs accountability, better training, and a complete reassessment of how patients are treated. This situation warrants serious review. No patient should be sent home while critically ill, and no family should have to fear that bias or negligence played a role in their care.

Elicia Solomon
January 15, 2026

If I could give 0 stars I would. I'm from Florida where the care is subpar so i was expecting at least an ounce of professionalism, given what i thought was an amazing reputation. My family came to New York City for a momentous occasion. As we checked out i had a seizure and repeated hit my head. I have a rare form of hemophilia that mostly affects those that are Jewish, and being that dr.s are more experienced with it because of the large jewish population, I was happy to go where I was understood. Well, didn't get the clotting infusion for 9 hours, haven't had any pain or nausea medicine since I arrived at 1 pm, and is now 12.25 am. I hadn't recieved my psych meds or even my regular pain meds since the day before because I was taking by ambulance before it was time for today's dose. 2 hours after I arrived at the er they offered me a single Tylenol, which i declined immediately. They keep coming in to give me pain and nausea meds that im deathly allergic to. Due to other experiences i always make sure i know what im being given. I have been very clear, that since im on pain management, what meds will and won't work. My mom and my service dog have repeatedly been harassed by security, blame things on my service dog that he couldn't have done. I cant walk and my wheelchair was left behind at the hotel, so The nurses brought me a toilet comode, which has been sitting in my room since probably 3. It stunk so bad, it was making me sick, so had my mom remove it after I peed again. My ekg leads came off over an hour ago, and nobody came to check to see if i was ok. I am in so much pain from where I hit my head on the floor several times, even typing the is excruciating. I haven't eaten anything so 11:30 am and I am starving. We've asked for an admin several times, who has still yet to come. We just asked again for admin, and was asked why. My mom said because of the treatment, and the lady said we came to the "wrooong" hospital. If I could, id be out there striking with the nurses.