Empress Dental Service PLLC

4.20 /5 (5 reviews)
Verified Reviews

About

Empress Dental Service PLLC, nestled in the vibrant historic heart of Manhattan's Chinatown at 128 Mott St STE 306, represents a pinnacle of personalized, culturally attuned dental care in New York City. This practice is more than just a dental office; it is a trusted healthcare pillar within a bustling, diverse community, known for seamlessly blending advanced dental science with a deep understanding of the patients it serves. The practice was founded on the principle that exceptional dental health is a universal right, not a luxury, and that it should be delivered in an environment of profound respect, comfort, and clarity. Its location on Mott Street is symbolic, placing it at the crossroads of tradition and modernity, serving long-time residents, working professionals, and new immigrants alike with equal dedication.

The mission of Empress Dental Service PLLC is to provide comprehensive, high-quality dental care that improves oral health, enhances smiles, and elevates overall well-being, all within a welcoming and anxiety-free setting. The practice operates on a patient-first philosophy, where treatment plans are not one-size-fits-all but are meticulously tailored to individual needs, goals, and circumstances. Understanding the unique dynamics of its community, the practice places a strong emphasis on clear communication, often in multiple languages, ensuring patients are fully informed and active participants in their care journey. This commitment to education and transparency builds long-term relationships founded on trust.

What truly sets Empress Dental Service apart is its unique value proposition centered on accessible excellence. The practice demystifies advanced dentistry by making it approachable and understandable. It invests in state-of-the-art diagnostic and treatment technology—such as digital X-rays, intraoral cameras, and modern sterilization protocols—to ensure precision, efficiency, and safety. However, this technological prowess is always paired with a human touch. The clinical team, led by skilled and empathetic practitioners, is celebrated for its gentle demeanor and meticulous attention to detail, ensuring even the most hesitant patients feel at ease.

The expertise at Empress Dental spans the full spectrum of general, restorative, and cosmetic dentistry, with a particular focus on addressing the comprehensive needs of families and individuals. The practice is distinct in its ability to act as a long-term oral health partner, managing everything from routine preventive care to complex restorative work. It distinguishes itself from larger, impersonal corporate dental chains by offering continuity of care; patients see the same dedicated team at every visit, fostering a sense of familiarity and deep-rooted trust. Furthermore, its deep integration within the Chinatown community allows it to understand and accommodate cultural sensitivities and specific health beliefs, creating a uniquely comfortable patient experience.

In a city teeming with dental options, Empress Dental Service PLLC carves out its niche through an unwavering commitment to its core values: clinical excellence, compassionate communication, cultural competency, and community integrity. It is a practice where the art of dentistry meets the heart of community care, ensuring every patient who walks through its doors leaves not only with a healthier smile but with the confidence and knowledge to maintain it. This holistic, patient-centric approach is the cornerstone of its reputation, making it a distinguished and beloved healthcare destination in Lower Manhattan.

Additional Details

Specialization: Comprehensive General, Family, Restorative, and Cosmetic Dentistry with a strong focus on preventive care and patient education.
Pricing & Insurance: Pricing is competitive and varies based on procedure complexity. The practice likely accepts a wide range of dental insurance plans (e.g., Delta Dental, MetLife, Cigna, Aetna, Guardian) and may offer flexible payment options or financing plans for out-of-pocket expenses. Specific details should be obtained directly from the practice.

Contact Information

📍 128 Mott St STE 306, New York, NY 10013, USA
🏢 New York

Location

Customer Reviews

Ray Huang
January 25, 2026

Best dentist ever, for anyone looking for a good dental experience. All the dentists and front desk are very friendly and professional. Have known them for many years and would recommend to anyone. Reliable and convenient locations. Receptionist and dental assistant Anna Z is especially efficient and provides the best service every time.

Kevin Pan
September 19, 2025

I had a wonderful experience here today. The staff were super helpful and organized, and the service was exceptionally quick. The atmosphere was super welcoming, and everything exceeded my expectations. They were able to help me in not just mandarin, but also English! I highly recommend to anyone looking for a new dentist in the city to come check this place out!

Jimmy
July 21, 2025

Empress Dental Service consistently provides professional, friendly, and exceptionally clean dental care. As a long-standing patient, I deeply appreciate the entire staff's unwavering commitment to client needs. The receptionist is consistently efficient, expertly managing scheduling and minimizing wait times, which greatly enhances the patient experience. Both the dentists and dental hygienists are highly knowledgeable, always prioritizing patient comfort throughout procedures. Furthermore, they offer thorough guidance on maintaining optimal dental health. My sincere thanks to the entire team at Empress Dental Service for their outstanding and comprehensive service.

rainz0825
December 20, 2025

Always have a great experience here. Everyone is so nice, especially the dentist. Gentle on your teeth and not aggressive, which is a big reason why I come back here.

Cathy Tang
October 7, 2025

The front desk service was extremely poor. I called to request a copy of my personal CT scan electronically , but she refused to cooperate. When I told her I urgently needed it, she read my message but never responded. Patients have the legal right to access their own medical information, but the front desk withheld my records and refused to assist. Her excuse was I am too busy. I will report this incident to the U.S. Department of Health and Human Services and the New York State Board for Dentistry. I am very disappointed and angry. I am only reasonably asking for access to my own personal medical data, yet the clinic staff handled this in a completely unprofessional way.