Rappold Family Dentistry

4.20 /5 (5 reviews)
Verified Reviews

About

Rappold Family Dentistry, located at 20 Losson Rd #110 in Cheektowaga, NY, stands as a cornerstone of comprehensive oral healthcare for families in Western New York. Founded and led by Dr. Matthew Rappold, this practice is built upon a legacy of trust, clinical excellence, and a genuine commitment to treating patients like extended family. The practice’s philosophy transcends mere dental treatment; it is dedicated to fostering lifelong relationships and creating a comfortable, welcoming environment where anxiety is replaced with confidence and care.

Dr. Matthew Rappold, a proud local who graduated salutatorian from Depew High School, embodies the practice's deep community roots. He earned his Doctor of Dental Surgery (DDS) degree from the prestigious University at Buffalo School of Dental Medicine, consistently ranked among the top dental schools in the nation. This foundation in a rigorous, research-oriented program ensures that Rappold Family Dentistry is grounded in the latest evidence-based practices. Dr. Rappold's vision was to establish a practice that countered the impersonal, assembly-line feel of corporate dental chains, instead creating a space where every patient is known by name, their history is understood, and their care is personalized.

The mission of Rappold Family Dentistry is clear: to provide the highest quality dental care in a setting that is both modern and profoundly personable. They aim to educate patients, empower them to make informed decisions about their oral health, and deliver treatments that enhance both function and aesthetics. This patient-centric mission is evident in every aspect of the practice, from the warm greeting at the front desk to the detailed consultations and gentle chairside manner. The team understands that a visit to the dentist can be a source of anxiety for many, and they have meticulously cultivated an office culture focused on patience, clear communication, and comfort.

What truly sets Rappold Family Dentistry apart is its unique value proposition centered on the harmonious blend of cutting-edge technology with old-fashioned, compassionate care. The practice is equipped with state-of-the-art technology such as digital X-rays, which significantly reduce radiation exposure, and intraoral cameras that allow patients to see precisely what the dentist sees, demystifying treatment recommendations. This commitment to technology enhances diagnostic accuracy and treatment outcomes. However, it is the human touch that defines the experience. The staff is carefully selected for both skill and empathy, ensuring a supportive team environment that patients of all ages can appreciate.

The practice’s expertise spans the full spectrum of general and family dentistry, with a strong emphasis on preventive care as the foundation for long-term health. Dr. Rappold’s advanced training and continuous education allow the practice to offer more complex services in-house, such as cosmetic dentistry, root canal therapy, and dental implant restorations, providing convenience and continuity of care. Their specialization in family dentistry means they are adept at managing the evolving dental needs of every generation, from a child’s first check-up and sealants to adult restorative work and senior dental care.

Rappold Family Dentistry’s distinction lies in its authentic community presence, its unwavering dedication to a fear-free patient experience, and its integrity in treatment planning. They prioritize necessary care over aggressive sales, building trust that has fueled their growth through repeated referrals from satisfied patients. In a healthcare landscape often criticized for being rushed and transactional, this practice remains a refreshing model of how dentistry should be practiced: with expertise, advanced technology, and, most importantly, a heartfelt commitment to the well-being of the individuals and families they serve in Cheektowaga and the surrounding communities.

Additional Details

Specialization: Comprehensive Family & Cosmetic Dentistry, with a strong focus on preventive care, restorative dentistry, and creating a comfortable patient experience.
Education & Certifications: Dr. Matthew Rappold: Doctor of Dental Surgery (DDS), University at Buffalo School of Dental Medicine. Salutatorian, Depew High School. Ongoing continuing education in various dental disciplines.
Professional Memberships: American Dental Association (ADA), New York State Dental Association (NYSDA), Eighth District Dental Society (EDDS).
Awards & Recognitions: Recognized as a top dentist in the area through patient reviews and community reputation. Specific award titles not listed on public domains.
Pricing & Insurance: Pricing varies by procedure and individual treatment plan. The practice accepts most major dental insurance plans (e.g., Delta Dental, BlueCross BlueShield, Cigna, MetLife, etc.) and is a participating provider with many. They offer flexible payment options and work with third-party financing through CareCredit. Specific fee schedules are not published publicly.

Contact Information

📍 20 Losson Rd #110, Cheektowaga, NY 14227, USA
🏢 Cheektowaga

Location

Customer Reviews

n n
April 22, 2025

Husband and I are new patients and we love it here so far. Tara did the.cleaning and Grayson and went over everything. She was super helpful, super friendly, didn't make you nervous and was just a pleasant person all around. Very easy to talk to. We would highly recommend them!

P Best
February 14, 2025

Excellent dentist, amazing staff and a great first experience!! I have always feared going for dental work and all my fears were put to rest! Dr Rappold took the time to explain my procedure and answer all of my questions. Her staff is incredibly friendly and helpful.

Ellin V
January 15, 2019

Dr.Amy and her staff are incredible!! Can’t say enough about them!! I would give them 10 stars if I could!! Walked into her office as a new patient and I’m so glad I did!! Based on the previous reviews from other patients in my same situation I knew she was a perfect match for my needs. My previous dental office was horrible and made me feel bad about my dental problems. Here you are made to feel comfortable and they have compassion and are understanding to those with dental issues. Anyone who dreads going to their current dentist needs to go to this office. My whole family will be joining Rappold Family Dentistry.

Kristin Ortman
August 30, 2022

Needed an apt for my daughter urgently. I don’t have an established dentist for her in this area. I called for hours to other places and no one was willing to help for several months. Rappold got me in next day and they were so kind. Receptionist was ABSOLUTELY amazing and reassuring . Dentist was so kind. I honestly am terrified of dentist but after such an amazing experience with my daughter I will become a permanent patient here. I would recommend this dentist to everyone-

Kevin P
May 21, 2025

First patient visit was scheduled for a cleaning... no cleaning was done, immediately wanted to pull 4 teeth that have been fine for a number of years but show issues, and said no services till that was done... im a self pay, I feel as if they saw dollar signs and tried to run with it $230 for xrays and a referral... all i wanted was a cleaning