Tonawanda Family Dental Care

4.20 /5 (5 reviews)
Verified Reviews

About

Tonawanda Family Dental Care, located at 715 Millersport Highway in the heart of Buffalo, New York, stands as a cornerstone of comprehensive oral health for the Western New York community. Established with the fundamental belief that every patient deserves a dental experience built on trust, comfort, and clinical excellence, this practice has grown from a local dental office into a beloved family institution. For years, the team at Tonawanda Family Dental Care has dedicated itself not just to treating teeth, but to caring for people, fostering long-term relationships that span generations. Their mission is clear: to provide exceptional, personalized dental care in a warm, welcoming, and state-of-the-art environment, ensuring that patients of all ages feel at home from the moment they walk through the door.

The practice's philosophy is rooted in a patient-first approach. Understanding that dental anxiety is a significant barrier for many, the doctors and staff have meticulously cultivated an atmosphere of compassion and calm. From the soothing, modern reception area to the gentle, explanatory communication style used by every team member, the experience is designed to alleviate fear and build confidence. This commitment to patient comfort is as integral to their service as their clinical expertise. The practice operates on the principle that informed patients make the best decisions about their health; therefore, education is a pillar of every interaction. Dentists take ample time to discuss diagnoses, walk through treatment options with clear visuals and models, and answer questions thoroughly, ensuring patients are empowered partners in their care.

What truly sets Tonawanda Family Dental Care apart is its harmonious blend of advanced technology and genuine, personal touch. The practice is equipped with cutting-edge digital dentistry tools, including digital X-rays that minimize radiation exposure, intraoral cameras that allow patients to see exactly what the dentist sees, and modern sterilization protocols that exceed industry standards. This technological integration allows for more accurate diagnoses, efficient procedures, and a higher standard of care. However, it is the human element—the remembering of a patient's name, their family stories, and their specific concerns—that transforms a clinical visit into a trusted partnership. The team's expertise spans the full spectrum of general and family dentistry, with a deep focus on preventive care as the foundation for lifelong oral health.

Their unique value proposition lies in their ability to serve as a true dental home for the entire family. From a child's first dental visit, where the focus is on creating positive associations, to complex restorative work for adults and gentle care for seniors, the practice offers continuity that is rare in today's healthcare landscape. The dentists are not just skilled clinicians but also adept communicators who can engage with a nervous toddler, a busy parent, and a retiree with equal levels of respect and attention. This family-centric model ensures that care is coordinated, dental histories are deeply understood, and treatments are planned with the whole person's long-term well-being in mind.

Furthermore, Tonawanda Family Dental Care distinguishes itself through its commitment to accessibility and convenience. Located on the well-traveled Millersport Highway, the office is easily accessible from Buffalo, Tonawanda, Amherst, and surrounding suburbs. They prioritize flexible scheduling to accommodate school, work, and family commitments, and their administrative team is well-versed in navigating the complexities of dental insurance, working diligently to maximize patient benefits and provide clear financial options. In a field often characterized by impersonal corporate clinics or highly specialized practices that require referrals, Tonawanda Family Dental Care offers a sanctuary of comprehensive, compassionate, and consistently excellent care. They are not merely a service provider but a dedicated health partner invested in the smiles and health of their community, one family at a time.

Additional Details

Specialization: Comprehensive Family & General Dentistry, with a strong focus on Preventive Care, Cosmetic Dentistry, and Restorative Treatments.
Education & Certifications: The dentists typically hold Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) degrees from accredited institutions. Specific advanced certifications in areas like Invisalign, implant dentistry, or laser procedures are likely but not publicly listed for the practice as a whole.
Professional Memberships: American Dental Association (ADA), New York State Dental Association (NYSDA), Eighth District Dental Society (Western NY).
Pricing & Insurance: The practice accepts most major dental insurance plans (e.g., Delta Dental, MetLife, Cigna, Guardian, BlueCross BlueShield) and offers flexible payment options. They provide complimentary insurance benefit checks and work with patients to understand coverage. Specific pricing for procedures is personalized based on treatment plans and insurance.

Contact Information

📍 715 Millersport Hwy, Buffalo, NY 14226, USA
🏢 Buffalo

Location

Customer Reviews

Teresa Cianchetti
September 8, 2025

Dr Lorraine has helped me with some extensive dental work and is always so gentle and kind. Definitely someone who cares about her patients.

Charlotte H
December 6, 2022

Dr. Schwagler & Dr. Martell are my aunt and uncle but regardless of being family, they are excellent dentists. They're both kind people who will go above and beyond for their patients. They are both passionate and knowledgeable. I don't know another doctor/dentist that cares about their jobs and patients like they do. I would highly recommend them to anyone, especially those that are nervous or hate going to the dentist. They are very understanding people and they take their time, explain things before and during any cleanings/procedures etc. and they are happy to help anyone through any nervous feelings. For those wondering, they have this office in Tonawanda and another office in Lockport (Lockport Family Dental).

Kayla Mangine
September 22, 2021

The best dentist in the area. Dr. Swagler is so kind and compassionate. I’ll never go anywhere else!

Lara Seniw
November 29, 2021

Love both of the Dentists here and Pat, the Assistant, is so kind! Laura, one if the Hygienist, is wonderful!

E W
November 29, 2023

Horrible Experience First the good: the dental hygienist did a great job cleaning my teeth. The bad: I went to Dr. Schwagler for a problem filling which needed to be replaced. To my shock, the new filling was done using amalgam. There's a reason that over 95% of new fillings DO NOT use amalgam - amalgam contains the deadly poison mercury. I called the office and when Dr. Schwagler returned my call, she claimed that she'd used Equia for the new filling. But this isn't my first rodeo, and I know that is a lie. The claim submitted to my insurance also claimed that a composite was used for the filling. The thing is that Equia requires 48 hours to fully cure and patients are advised to eat only soft foods during that time - of course, I wasn't told that because the filling wasn't composite. Not only was amalgam used, but a piece of the new filling fell out within the first couple of weeks. Doctor Schwagler also thought it was a great idea to grind down a crown which I've had for decades - no other dentist during my numerous visits over those decades thought it was necessary to do that, but for some reason, Dr. Schwagler did - now the edge of the crown no longer aligns with the adjacent tooth. Finally, the issue for which I needed the filling replaced was not resolved so the entire experience was a complete waste of time and now I have a new amalgam filling; would much rather that I didn't. Sorry to burst the nothing but 5 star reviews bubble.