Dr. Susan Bracker, DDS

4.60 /5 (468 reviews)
Verified Reviews

About

Dr. Susan Bracker, DDS, stands as a cornerstone of comprehensive dental care and oral health in the Rochester, New York community. Located at the convenient and accessible 1 Saredon Pl Suite 100, her practice is built on a foundation of clinical excellence, compassionate patient relationships, and a commitment to utilizing the latest advancements in dental technology. For over two decades, Dr. Bracker has dedicated her professional life to not just treating teeth, but to caring for people, fostering a practice environment where anxiety is alleviated, questions are welcomed, and every treatment plan is as unique as the individual in the chair. The practice's philosophy is rooted in the belief that optimal oral health is a critical component of overall wellness, and this holistic approach guides every interaction and procedure.

The history of the practice is one of steady growth and deepening community ties. Dr. Bracker established her clinic with a clear vision: to create a dental home where patients of all ages feel genuinely cared for. Over the years, this commitment has translated into a loyal patient base that spans generations, a testament to the trust and consistency she provides. The mission is straightforward yet profound: to deliver the highest standard of ethical, patient-centered dentistry in a comfortable, state-of-the-art setting. This means investing in continuous education for herself and her team, as well as in cutting-edge equipment like digital X-rays, intraoral cameras, and advanced sterilization systems, ensuring diagnoses are precise, treatments are minimally invasive, and patient safety is paramount.

What truly sets Dr. Susan Bracker's practice apart is its powerful combination of expertise and genuine empathy. Dr. Bracker is recognized for her meticulous attention to detail, whether performing a routine cleaning or a complex restorative procedure. Her expertise encompasses a wide spectrum of general, cosmetic, and restorative dentistry, allowing patients to receive continuous, coordinated care under one roof. The practice's unique value proposition lies in its 'whole-person' approach. Team members take the time to listen, understand patient concerns and goals—be it alleviating dental fear, achieving a more confident smile, or solving chronic oral health issues—and collaborate on a personalized plan. The modern, serene office environment is intentionally designed to soothe nerves, featuring amenities that prioritize patient comfort.

Furthermore, the practice distinguishes itself through its unwavering commitment to patient education. Dr. Bracker and her team believe informed patients make the best decisions about their health. They dedicate time to explaining conditions, detailing all available treatment options (including pros, cons, and alternatives), and discussing preventive strategies tailored to each patient's lifestyle. This transparency builds partnership and trust, moving beyond a transactional model to a lifelong healthcare relationship. The supportive and skilled team, including hygienists and dental assistants, shares Dr. Bracker's patient-first ethos, creating a warm, welcoming, and efficient experience from the first phone call to the completion of treatment. In a field often associated with anxiety, Dr. Susan Bracker, DDS, has cultivated a practice that is a haven of professionalism, comfort, and exceptional care, making it a distinguished and trusted name in the Greater Rochester area.

Additional Details

Specialization: Comprehensive General, Cosmetic, and Restorative Dentistry with a strong focus on patient-centered care, preventive education, and advanced technology.
Education & Certifications: Doctor of Dental Surgery (DDS) degree. Specific dental school and year of graduation information is not publicly listed. Ongoing continuing education in advanced dental procedures, esthetic dentistry, and new technologies.
Professional Memberships: American Dental Association (ADA), New York State Dental Association (NYSDA), Seventh District Dental Society (component of the NYSDA serving the Rochester area).
Awards & Recognitions: Information on specific awards is not publicly listed. Recognition is primarily through consistent top patient reviews, community reputation, and long-standing professional memberships.
Pricing & Insurance: The practice accepts a wide range of dental insurance plans and PPOs. They file claims electronically on behalf of patients. For patients without insurance or for procedures not fully covered, they offer flexible payment options and work with third-party financing partners like CareCredit. A detailed fee schedule and financial policy are discussed during the consultation.

Contact Information

📍 1 Saredon Pl Suite 100, Rochester, NY 14606, USA
🏢 Rochester

Location

Customer Reviews

Amy E
February 11, 2026

Today, Doctor Bracker helped me get my smile back and I couldn’t be happier with the work she did! I’ve been going to her for over 30 years now (since I was a child) and everyone in the office is so kind and friendly! They make me feel like part of their family! Cindy has been my hygienist for as long as I can remember and Michele is the sweetest! If you are looking for a dental practice, you can’t go wrong with Dr. Susan Bracker and her team! They are all so wonderful! You can tell them I sent you! 😊

JoAnn Sinclair
February 26, 2026

It was a pleasure too meet Dr. Susan Bracker and staff. They were very kind,patient,and friendly. The dental Hygienest that clean my teeth was phenomenal and so was Dr.Bracker while she was doing my examination she was phenomenal.

Darla Stoller
November 11, 2025

Dr. Bracker and her staff are wonderful! Had an issue, made a call to the office and they got me right in. Once there, I was met with the friendly, caring and professional staff, taken in to a room where Dr. Bracker came right in to review my problem even though she herself had just arrived for her very long and busy day. As usual, she was very friendly, professional and worked quickly to take care of my problem. In and out in no time so I could continue on with my day. Thanks again to Dr. Bracker, Michelle, Linda, and all the other staff for their usual professional excellent care!

Wendy Suhanov
December 19, 2025

My long-time dentist joined this practice, along with my long-time dental hygienist, whom I'm happy I got to stay with. I feared I would hate it, but I don't! Nice practice. Very efficient. Dr Bracker is very pleasant and friendly. All I've had are cleanings, but so far so good!

Anthony Butera
November 19, 2025

Dr. Bracker goes above and beyond for her patients. Checking in after hours to see how your doing after any dental procedures which is unlike any past dentist I've ever been to. Being a business owner, I can appreciate a well run organization and this business is top notch.