Q Dental Group

2.80 /5 (31 reviews)
Verified Reviews

About

Q Dental Group, situated at 1100 Long Pond Rd in the Country Village Plaza, #115, Rochester, NY, stands as a cornerstone of comprehensive oral health care for the Greece and greater Rochester community. This established practice is built on a foundation of trust, advanced clinical expertise, and a deeply patient-centric philosophy, aiming to transform dental visits from a routine obligation into a positive, health-affirming experience. While the precise founding year is not publicly documented, the practice has cultivated a long-standing reputation for excellence, serving multiple generations of families with consistent, high-quality care that adapts to the evolving landscape of dental medicine.

The core mission of Q Dental Group is to empower patients to achieve and maintain optimal oral health for a lifetime, recognizing the intrinsic link between a healthy mouth and overall systemic well-being. This mission is executed through a commitment to personalized care, where treatment plans are not one-size-fits-all but are carefully tailored to each individual's unique clinical needs, personal goals, and comfort level. The team operates with the guiding principle that every patient deserves to be heard, educated, and treated with the utmost respect and compassion, in an environment that actively works to alleviate the anxiety often associated with dental care.

What truly sets Q Dental Group apart is its holistic integration of general, restorative, and cosmetic dentistry under one roof, managed by a skilled team dedicated to continuous education. The practice leverages state-of-the-art technology, which may include digital X-rays for reduced radiation exposure, intraoral cameras for enhanced patient education and diagnosis, and modern sterilization protocols that meet or exceed all OSHA and CDC guidelines. This technological investment ensures precision in diagnostics, efficiency in treatment, and superior outcomes for patients.

The expertise at Q Dental Group spans the full spectrum of dental needs. The clinicians are proficient in proactive preventive care, including meticulous cleanings and examinations, as well as sophisticated restorative solutions like tooth-colored fillings, durable crowns and bridges, and root canal therapy designed to preserve natural teeth. Aesthetic considerations are also a key component of their service philosophy, offering services such as professional teeth whitening, veneers, and cosmetic bonding to help patients attain a confident, radiant smile. The practice is also equipped to provide oral surgery procedures, including tooth extractions and the surgical placement of dental implants, offering a permanent solution for missing teeth that restores both function and aesthetics.

The unique value proposition of Q Dental Group lies in its blend of clinical excellence with genuine, warm hospitality. The practice understands that a dental office is more than a clinical facility; it's an environment where patient comfort is paramount. From a welcoming and modern office design to a staff that prioritizes clear communication and gentle chairside manner, every aspect is curated to build lasting relationships. They prioritize patient education, ensuring individuals understand their oral health status and the rationale behind recommended treatments, thereby enabling them to make informed decisions about their care. This commitment to transparency and partnership fosters a level of trust that is the bedrock of their patient community.

In a competitive landscape, Q Dental Group distinguishes itself through its unwavering focus on comprehensive, convenient, and compassionate care. By offering a wide array of services internally, patients benefit from continuity of care with a team that knows their history. The location in the Country Village Plaza provides ample parking and easy accessibility for residents in Greece, Rochester, and the surrounding suburbs. Ultimately, Q Dental Group is not merely a place for dental treatment; it is a dedicated partner in health, striving to ensure that every visit contributes positively to patients' long-term well-being and leaves them smiling.

Additional Details

Specialization: Comprehensive Family, Restorative, and Cosmetic Dentistry, including Preventive Care, Dental Implants, Crowns & Bridges, and Emergency Dentistry.
Education & Certifications: Information on specific doctor's credentials is not publicly listed. Typically, dentists hold a DDS or DMD degree from an accredited dental school and participate in ongoing continuing education.
Pricing & Insurance: Specific pricing is not published. The practice likely accepts a wide range of dental insurance plans (e.g., Delta Dental, MetLife, Cigna, Aetna, BlueCross BlueShield) and offers flexible payment options or financing plans for out-of-pocket expenses. Patients are advised to contact the office directly for details.

Contact Information

📍 1100 Long Pond Rd Country Village Plaza, # 115, Rochester, NY 14626, USA
🏢 Rochester

Location

Customer Reviews

Deb Julian
June 13, 2017

I agree that the hygienists congragate and talk and talk and talk about personal things while I'm sitting in my chair waiting and waiting and waiting. Otherwise, I have always been happy with the cleanings, and with the dentist. My mother had great experiences Q-Dental as well. Services deserve a 5-star, but the hygienists bring down the quality of the services. Thank you.

Laura Elia
August 4, 2017

The office called to reschedule my appointment, the earliest morning they could get me in was in about 5 weeks. I went to the appointment early, and was taken 15 minutes late. The tech that was assisting me, said she would now need to restart the system. I asked for a time frame, because I had a work meeting. She responded with a raised voice "what were you thinking making a morning appointment if you couldn't stay? These appointments take around 50 minutes!" I explained to her that she was out of line and unprofessional and walked out.

Brianna Hess
September 19, 2016

I would give zero stars if i could! I have had my wisdom teeth extraction scheduled twice, both times i took a whole week off of work. The first time they called me the morning of and told me my insurance was inactive, which it was I just didn't realize. No big deal, it wasn't really their fault. Although they could have checked it sooner then 2 hours before i was supposed to be there. I got my insurance figured out and called a few weeks later with new insurance cards to reschedule the extraction. I told them i have new insurance and gave them the information. We scheduled the appointment and that was that. Today is the day of my extraction, i got a call at 8:20am saying my insurance was not good. I explained to Kelly that she was running my old insurance and gave her the new insurance again. She called my insurance company to verify and then called me back to tell me that i needed $996 for the portion of the procedure and that it would be due today before my appointment. I asked her why was i not told this weeks ago when the appointment was scheduled? She argued with me and told me it was my responsibility to update my insurance and when i told her i had already done that she claimed to know nothing about it and said she was new to the company. I will absolutely NEVER go back to this company, and would strongly recommend you stay away. Even if you show up 10 or 15 minutes before your scheduled appointment, you will still be waiting 30 to 45 minuted to be seen! This company is a joke!

reeseycup32
November 2, 2016

Awfull... staff was very unprofessional on a day I really needed help. She was rude and when questioned about her attitude, she hung up on me 2x. When I entered the office to report her behavior I was met with more attitude and made to feel as if I did something wrong. Prior to this day I was given the run around several months as to what was going on with my dentures. Never go to this location they are full of excuses and unprofessional staff! And all the work is being done by assistants. Not the licensed dentist, who is getting paid to just look in your mouth.

Robert Grasta
September 2, 2014

Every other review about this place is 100% accurate. The hygenists and dentists are great. The check in and front end secretaries are notrotious. Mean women that seriously make it known that they hate their jobs and clearly do not want to be there. I went in for an extraction which took me 30 days to be accomodated. And then when the dentist could not help me but only refer me to an oral surgeous. There was NO SENSE of urgency especially since I was in incredible pain. They would not work around my work schedule or take any sense of priority for me. There should be a basic sense of customer service 101 amongst these women. Especially since I was overly pleasant and nice to them. Miserable Staff.