Highland Hospital

2.00 /5 (142 reviews)
Verified Reviews

About

Highland Hospital, situated at 300 56th St SE in Charleston, West Virginia, stands as a cornerstone of behavioral health and addiction recovery services for the state and surrounding Appalachian region. More than just a medical facility, it is a beacon of hope and healing, specializing in comprehensive psychiatric care, substance use disorder treatment, and dedicated services for specific populations like adolescents and seniors. Founded on the principle that every individual deserves compassionate, evidence-based care in a supportive environment, Highland Hospital has built a legacy of transforming lives for over a century, adapting to the evolving needs of the community while maintaining an unwavering commitment to clinical excellence and human dignity.\n\nThe hospital's history is deeply intertwined with the story of healthcare in West Virginia. Originally established to address the profound need for specialized mental health services, it has grown from its early beginnings into a modern, state-of-the-art facility that is part of the Vandalia Health network. This integration allows Highland to leverage broader resources while maintaining its specialized focus. Its mission is clear and powerful: to provide the highest quality behavioral health services through a continuum of care that promotes recovery, resilience, and improved quality of life for patients and their families. This mission is driven by a core belief in treating the whole person—addressing not only the immediate symptoms of illness but also the underlying psychological, social, and environmental factors that contribute to it.\n\nWhat truly sets Highland Hospital apart is its multifaceted expertise and the depth of its specialized programs. It operates as a full-service behavioral health center offering a wide spectrum of care levels, from acute inpatient stabilization and medically supervised detoxification to intensive outpatient programs (IOP) and partial hospitalization programs (PHP). This continuum ensures patients receive the right level of care at the right time, with seamless transitions as they progress in recovery. A key area of distinction is its dedicated adolescent unit, which provides a safe, age-appropriate therapeutic environment for younger patients, incorporating family therapy and educational support. Similarly, its specialized geriatric psychiatric services are tailored to the unique complexities of mental health in older adults, often involving co-occurring medical conditions.\n\nThe hospital's unique value proposition lies in its combination of medical rigor, therapeutic innovation, and profound regional understanding. Its clinical teams—comprising board-certified psychiatrists, psychiatric nurse practitioners, licensed therapists, social workers, and 24/7 nursing staff—utilize a blend of proven modalities including Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), trauma-informed care, and medication management. Beyond clinical expertise, Highland’s environment is designed for healing. The facility emphasizes safety, comfort, and privacy, creating a therapeutic milieu that fosters trust and engagement. Its location in Charleston allows it to serve as a critical resource for a region disproportionately affected by the opioid epidemic and economic stressors, making its community-focused outreach and education efforts a vital part of its service.\n\nUltimately, Highland Hospital distinguishes itself through a legacy of trust, a comprehensive scope of specialized services, and a deeply ingrained philosophy of compassionate, patient-centered care. It is not merely a treatment center but a partner in recovery, working collaboratively with patients, families, and referring professionals to build sustainable pathways to wellness. In a field where hope is the most essential medicine, Highland Hospital has established itself as a leader by consistently providing expert, accessible, and dignified care to some of the most vulnerable members of the community, solidifying its reputation as a pillar of strength and healing in West Virginia.

Additional Details

Specialization: Comprehensive Behavioral Health, Psychiatric Care, and Addiction Treatment (including specialized adolescent and geriatric services)
Education & Certifications: Staff includes board-certified psychiatrists, psychiatric-mental health nurse practitioners (PMHNPs), registered nurses (RNs), licensed clinical social workers (LCSWs), licensed professional counselors (LPCs), and certified addiction counselors. The facility is accredited by The Joint Commission, signifying compliance with national standards for quality and safety.
Professional Memberships: Affiliated with Vandalia Health; staff members likely hold memberships in various professional bodies such as the American Psychiatric Association (APA), American Nurses Association (ANA), National Association of Social Workers (NASW), etc. (Specific institutional memberships not publicly listed).
Awards & Recognitions: Accreditation by The Joint Commission. Specific recent awards are not widely publicized in nationally searchable databases, but recognition is inherent in its long-standing reputation as a leading behavioral health provider in the region.
Pricing & Insurance: Accepts most major insurance plans including Medicare, Medicaid, and commercial insurers. Specific pricing for services without insurance is not publicly listed; patients are advised to contact the admissions department for a verification of benefits and self-pay options.

Contact Information

📍 300 56th St SE, Charleston, WV 25304, USA
🏢 Charleston

Location

Customer Reviews

mel v
January 20, 2026

My friend james stayed here i like the music room you can choose what you want to hear and the staff was nice and the bath tub one if the bathrooms has the best one and the beds were comfortable

Shayla Laub
September 19, 2025

Genuinely helped me so damn much, the doctor listened, the staff listened. I really loved this place, I would've given 5 stars but they didn't give me back some stuff a pair of pants And a whole bunch of freshly refilled medication And the place is insanely understaffed. But overall, I reccomend this place!! (especially loved the point system and loved snack cart)

Amie Campbell
February 13, 2026

I am late getting my review online. However late is better than never. During my daughters stay here her and another child, by the same name, was mixed up for close to a week. Medications were changed based on the wrong child along with all care that was needed. I do give props for the admitted mistake that came from one of the physicians; however, it does not make it right or better. This was my daughters second visit here and will be her last.

Shinigamikun
October 30, 2025

Coming from a patient in 2019. Do not let your child come here, even if you have to fight tooth and nail to send them somewhere else please do. The nurses there are terrible to the patients and have actively threatened to hold me there longer for telling my mom about their mistreatment, I've actually been pulled to the side to be yelled and threatened to lose contact with my family at about things that I've discussed over phone calls with my mom.

Pat Fink
June 1, 2025

This place is worse than a prison. My fiance signed himself in voluntarily but they won't let him leave. They are basically holding him hostage because the longer he stays, the more money they get. The staff, except for Melissa the charge nurse, are rude and inept. They have no scrubs for the patients to wear only hospital gowns, the food is substandard. They have no private bathrooms for the patients. They are threatening to sedate him because he wants to leave and they won't let him. Their reviews are abysmal. If I had known how bad this place was, I would not have let him go there. I am hiring an attorney tomorrow to try to get him released.