New Smiles Orthodontics

5.00 /5 (5 reviews)
Verified Reviews

About

New Smiles Orthodontics stands as a premier orthodontic care provider in the Greater Rochester community, renowned for its patient-centric philosophy, clinical excellence, and warm, modern approach to creating beautiful, healthy smiles. Founded on the principle that orthodontic treatment is not just about straightening teeth but about transforming lives, the practice, located at 3171 Chili Ave Suite 200, has established itself as a trusted destination for children, teens, and adults seeking exceptional care in a comfortable, high-tech environment. The practice's history is rooted in a deep commitment to the Rochester area, aiming to provide accessible, top-tier orthodontic services that blend cutting-edge technology with genuine, personalized attention.

The core mission of New Smiles Orthodontics is to deliver outstanding orthodontic results while ensuring every patient feels informed, comfortable, and valued throughout their journey. This mission is guided by a belief that a confident smile is a fundamental component of overall well-being. The practice distinguishes itself through a unique value proposition centered on four pillars: personalized care plans, advanced technological integration, a family-friendly atmosphere, and transparent communication. From the initial consultation, each treatment plan is meticulously customized, considering not only the dental and skeletal structure but also the patient's lifestyle, goals, and preferences.

What truly sets New Smiles Orthodontics apart is its seamless integration of state-of-the-art technology to enhance diagnostics, treatment precision, and patient experience. The practice utilizes digital intraoral scanners, eliminating the discomfort of traditional impressions and allowing for precise 3D treatment planning. Advanced imaging, such as cone-beam computed tomography (CBCT), provides a comprehensive view of tooth roots, jawbones, and airways, ensuring treatments are both effective and safe. This technological prowess is paired with a diverse range of treatment options, including traditional metal braces, clear ceramic braces, and a leading expertise in Invisalign clear aligner therapy, catering to the aesthetic and functional needs of every age group.

The expertise of the clinical team, led by a dedicated orthodontic specialist, forms the backbone of the practice's reputation. The orthodontist possesses extensive training specifically in the diagnosis, prevention, and correction of misaligned teeth and jaws—a specialization distinct from general dentistry. This deep expertise ensures that complex cases involving bite issues, crowding, spacing, and jaw discrepancies are managed with the highest standard of care. The team's continuous education on the latest techniques and technologies guarantees that patients receive the most current and effective treatments available.

Beyond clinical skill, the practice's environment is deliberately designed to alleviate any anxiety associated with dental visits. The modern, open-concept office features amenities that make appointments something to look forward to, fostering a positive experience for patients of all ages. The staff is celebrated for their compassionate, friendly, and attentive approach, taking ample time to explain procedures, answer questions, and build lasting relationships with families. New Smiles Orthodontics understands that trust is earned through consistency, transparency, and exceptional results, making them a standout choice in a competitive field. They are not just creating straight smiles; they are building confidence and contributing to the long-term oral health of the Rochester community, one beautiful smile at a time.

Additional Details

Specialization: Comprehensive orthodontic care for children, teens, and adults, with a strong focus on Invisalign clear aligners, traditional and cosmetic braces, and early interceptive treatment.
Education & Certifications: Doctor of Dental Surgery (DDS) or Doctor of Dental Medicine (DMD) degree followed by a multi-year, university-based residency in orthodontics and dentofacial orthopedics. Board eligibility or certification by the American Board of Orthodontics is standard for practicing orthodontists. Specific credentials for the lead orthodontist at this location should be verified directly with the practice.
Professional Memberships: Typically includes the American Association of Orthodontists (AAO), Northeastern Society of Orthodontists (NESO), American Dental Association (ADA), and New York State Dental Association (NYSDA). Exact memberships should be confirmed with the practice.
Pricing & Insurance: Pricing is customized based on the complexity and length of treatment. The practice typically offers flexible payment plans, financing options (often through third-party providers like CareCredit), and accepts most major dental insurance plans. A detailed breakdown of fees, insurance verification, and payment options is provided during the initial consultation.

Contact Information

📍 3171 Chili Ave Suite 200, Rochester, NY 14624, USA
🏢 Rochester

Location

Customer Reviews

Geaninne Hingel
August 21, 2025

Nothing but Great Experience with Dr. New and my son’s Lightforce braces. Had them 18 months without any issues! Had 1 bracket question on a weekend and Dr New called us, went in Monday morning for wire fix. Nanette at front desk is super nice and personable!

Destinee Plivac-Echeverria
July 30, 2024

My oldest needed some teeth straightened due to a peg tooth he was born with that impacted his actual teeth. My son has a lot of sensory issues with his mouth due to autism so I was nervous about him needing braces but they've been good to him. I go back with him for treatment to make sure he's calm and there's never an issue with anyone or with him. Staff is helpful and everyone is so kind.

Gina Gray
July 11, 2023

New Smiles has been an amazing experience for both my daughters. My oldest has been without her braces for over a year and her teeth look so straight and gave her the confidence she needed. My second daughter is currently wearing braces and sees Dr. New regularly. We are so pleased with their work, professionalism, and friendly atmosphere. We are so glad we chose New Smiles.

Randi Melohusky
July 28, 2020

I have had nothing but a great experience with Dr. New and her staff! Nanette will great you for each appointment with a smile too :) They are great with my daughter and always keep me up to date as to what is happening at each appointment and what to expect in the next. My daughters treatment is working and we are on track! Her new smile is beautiful!

Nicky Russell
February 27, 2024

Everyone here is so welcoming and friendly the minute you walk through the door. Dr. New is extremely kind and warm, which I appreciate because I get so nervous with anything dental related. She explained all of my options very simply, but thoroughly, and was so patient with my questions! I really can’t say enough good about this place. Thank you to everyone for a wonderful experience!