Bay Plaza Mall Dental

So far I had a cleaning done and will get more work done here. The dentists are friendly and knowledgeable and take their time to toroughly examine your teeth. The girl at the front, I believe her name is Sheyla is super nice - I actually have never met a friendly receptionist at a dental office so this is quite a surprise 😂 - and she takes care of referrals soooo quickly :)! The office is clean and all the equipment looks new. I believe they take almost all insurance incl medicaid.

I visited Dr. Karina Krom locate at the Bay Plaza Mall, Bronx . Dr. Karina Krom did my filling and root canal. The procedure was highly satisfactory. The staff, especially Tina and Agnes are knowledgeable , professional and courteous. They provide excellent dental care

The office workers are unprofessional/ no one communicates with each other. They appear to be very disorganized. Still waiting for a call back about filing a claim to get money back from my insurance company for a procedure I paid for out of pocket The cleaning I got was not that great

I had a chipped tooth once, When my dad went to this dentist, they just said I needed a filling and I had no nerve damage. So I got the filling and kept it for like 3 years or so.. When I bit into an apple, my filling came out and my dad took me a different private dentist. They said that I had nerve damage and needed a root canal. I know that no part of my actual teeth came out when I bit into the apple and it was just the filling that came out. Which probably meant that I had already had nerve damage when I initially broke it. I could be wrong, but for your safety I wouldn't trust mall dentists in general. Also the staff had an attitude with me and my dad too keep in mind I was like 10 at the time, so idk why they were beefing with me😭

Very unprofessional and disorganized place. The front desk lady barely answers the phone for an appointment. I went in for an appointment 1 year ago doctor says she’s going to clear out the decay on tooth by drilling it down after doing so she did not apply any filling i asked why she said it was okay 2 months later I’m in extreme pain.