Sampars Cross Roads

3.70 /5 (1357 reviews)
Verified Reviews

About

Sampars Cross Roads, located at 1-3 Retirement Road in the Empire Plaza, Kingston, Jamaica, is a leading self-service wholesale business that has become a cornerstone of the Jamaican retail and distribution landscape. Founded in 1982 by Sam Richards and Hugh Parsons, Sampars was established with a vision to provide customers with the variety and convenience of a supermarket, combined with the value and efficiency of a wholesale operation[1][2]. Over the decades, Sampars has grown from a single location to a recognized name in Jamaican commerce, serving both individual consumers and businesses with a comprehensive range of products.

In 2009, Sampars was acquired by Derrimon Trading, a major distributor of consumer goods in Jamaica since 1998. This acquisition marked a significant expansion in Sampars’ operational capacity and market reach. Derrimon Trading operates from a large facility on Marcus Garvey Drive, with a warehouse spanning approximately 100,000 square feet on 3.5 acres of land, strategically located less than two miles from the Port of Kingston. This prime location enables efficient logistics and distribution, supporting Sampars’ islandwide network and ensuring timely delivery of goods to customers across Jamaica[1].

The mission of Sampars is to deliver exceptional value, quality, and service to its customers. By offering a wide selection of products at competitive prices, Sampars caters to the diverse needs of households, small businesses, and larger enterprises. The business model is built on the principles of accessibility, affordability, and reliability, making it a preferred destination for bulk shopping and everyday essentials. Sampars’ commitment to customer satisfaction is reflected in its attentive service, well-organized stores, and ongoing efforts to adapt to changing market demands.

Sampars distinguishes itself through its unique value proposition: the combination of wholesale pricing with the convenience and product variety typically found in supermarkets. Customers can shop for groceries, household items, personal care products, medicines, pet care supplies, and more, all under one roof. The self-service format empowers customers to browse and select products at their own pace, while the wholesale structure ensures cost savings, especially for those buying in larger quantities. This hybrid approach sets Sampars apart from traditional supermarkets and pure wholesalers, offering the best of both worlds.

Expertise at Sampars is rooted in decades of experience in the Jamaican retail and distribution sector. The company’s leadership team, including figures such as Derrick Cotterell and Ian Kelly, brings a wealth of knowledge in logistics, merchandising, and customer service. Sampars’ supply chain is supported by strong relationships with over 15 major suppliers, enabling the business to maintain a consistent and diverse inventory. Regular promotions, such as the annual 31-day discount event from October 31 to November 30, further demonstrate Sampars’ commitment to stimulating consumer spending and rewarding loyalty[1].

What truly sets Sampars apart is its ability to serve as a one-stop shop for both retail and wholesale needs. The business caters to a broad clientele, from individual shoppers stocking up on household essentials to small business owners sourcing inventory for their stores. The physical location at Retirement Road is easily accessible, and the company has embraced digital transformation with an online shopping platform, allowing customers to browse and purchase products from the comfort of their homes[3][4]. This omnichannel approach enhances convenience and expands Sampars’ reach beyond its physical stores.

Sampars’ reputation is built on trust, consistency, and community engagement. The company actively participates in local initiatives and maintains a visible presence in the neighborhoods it serves. By prioritizing customer needs, fostering supplier partnerships, and investing in operational excellence, Sampars has cemented its position as a trusted name in Jamaican retail. Whether through its extensive product range, competitive pricing, or commitment to service, Sampars continues to deliver value that resonates with customers across the island.

Additional Details

Specialization: Self-service wholesale retail offering a wide variety of grocery, household, personal care, medicine, and pet care products
Years of Experience: 43
Pricing & Insurance: Competitive wholesale and retail pricing; specific insurance acceptance information not publicly available

Contact Information

📍 1, 3 Retirement Rd, Kingston, Jamaica
🏢 Kingston

Location

Customer Reviews

Michael Edwards
November 24, 2023

This location has a number of businesses in a semi circle… dentist, doctor, pharmacy, money gram, etc Sampars store is also on location for all your convenient shopping. Parking lot can house over 30 vehicles and is usually packed but parking can be found. I have never had any issues to find parking despite the volume of traffic.

N'Dalla ewoR
September 7, 2025

Prices are good but never on the products; very annoying.

Jae Haye
October 30, 2024

I like this central spot and it has good opening hours. They could work on putting the prices on the shelf and properly storing the food because bread and meats I purchased taste like inside the supermarket/soapy, which means there's cross contamination.

Chrisannii Campbell
August 16, 2025

I shop there weekly or 2 times a week depending..i also have a baby with me at all times and 9 out of 10 times that i shop there i have to be packing my own groceries n most workers just stand chatting..im never setting foot in there ever again

Sweet Pea
September 1, 2024

The supermarket received only one star because they have not, to date, displayed the cost of most of their wares on their shelves. I have twice experienced paying for something triple the actual cost. I must say that I was reimbursed on both occasions but what if there were instances when I do not scrutinize the bill properly. I am sure there are instances where persons are swindled out of their hard earned money when shopping at this supermarket. It's been almost a year that their system crashed and it still has not been rectified. It takes away the advantage of the customers when they don't know the cost of the goods displayed and it questions the credibility of the supermarket. Until this practice changes I will not be patronizing Sampars anymore.