Radiology West

3.80 /5 (8 reviews)
Verified Reviews

About

Radiology West, established in 1999 by Drs. Konrad Kirlew and Welsford Sinclair, is a premier private diagnostic imaging center serving Montego Bay, the western region of Jamaica, and neighboring parishes. Founded to fill a critical need for advanced diagnostic services in the western part of the island, Radiology West has grown to become a trusted healthcare provider known for its commitment to quality, affordability, and patient-centered care. The center is equipped with state-of-the-art digital imaging technology, enabling it to offer a comprehensive range of diagnostic services including Computed Tomography (CT) scans, digital X-rays, ultrasound, digital fluoroscopy, and digital mammography. Radiology West prides itself on delivering timely and accurate diagnostic reports, often within 2-3 hours, which supports efficient clinical decision-making and patient management.

The mission of Radiology West is to provide compassionate care to patients while demonstrating excellence, integrity, and teamwork. This mission drives every aspect of their operations, from the skilled and trained technicians who perform the imaging studies to the customer service personnel who ensure a positive patient experience. Their vision is to be the premier radiology facility in Jamaica by providing efficient and innovative diagnostic imaging of the highest quality. This vision is reflected in their continuous investment in cutting-edge technology and staff development.

What sets Radiology West apart is its combination of advanced technology, expert staff, and a strong focus on patient satisfaction. The center serves both Jamaicans and visitors, offering affordable care without compromising quality. Their expertise in digital imaging allows for enhanced image clarity and diagnostic accuracy, which is critical for early detection and treatment planning. Radiology West’s commitment to real-time reporting and patient-centered service ensures that patients receive prompt and reliable results, reducing anxiety and facilitating timely medical interventions.

Radiology West operates from multiple locations including Unit 5, GWest Centre, Lot 6 Crane Boulevard, Bogue Estate, Montego Bay, and 34 Market Street AGI Building, Montego Bay. Their operating hours are Monday to Friday from 8:00 am to 5:00 pm and Saturdays from 8:00 am to 2:00 pm, accommodating the needs of a diverse patient population. The center encourages appointments to streamline service delivery and minimize wait times.

Over more than two decades, Radiology West has established itself as a cornerstone of diagnostic imaging in western Jamaica. Its founders’ vision and the ongoing dedication of its staff have created a facility that not only meets but exceeds the expectations of patients and healthcare providers alike. Radiology West’s unique value proposition lies in its blend of technological innovation, expert personnel, and a compassionate approach to patient care, making it a leader in the region’s healthcare landscape.

Additional Details

Specialization: Diagnostic imaging specializing in Computed Tomography (CT) scans, digital X-rays, ultrasound, digital fluoroscopy, and digital mammography.
Services Offered: Computed Tomography (CT) Scan, Fluoroscopy, Radiography (digital X-rays), Digital Mammogram studies, Ultrasound, Interventional studies, real-time diagnostic reporting within 2-3 hours.

Contact Information

📍 Unit 5 GWest Centre Lot 6 Crane Boulevard, Bogue Estate, Montego Bay, Jamaica
🏢 Montego Bay

Location

Customer Reviews

Natalee Chedda
January 21, 2025

This location offers the compression-free mammograms with the Koning Vera Breast CT, and it was excellent! The entire process was quick—just 30 minutes for the appointment and 45 minutes total, including filling out forms. No referral is needed if you’re 40 or older, making it super convenient. The staff was friendly, professional, and very responsive on WhatsApp, which made scheduling a breeze. The compression-free technology was much more comfortable than traditional methods, and the service was efficient and hassle-free. Highly recommend!

Laura Leber
July 29, 2023

Nice facility. I was able to get a X-ray by walk-in. Paid 9,000 JMD for ankle and foot x-rays (without insurance). I was given the x-ray images immediately and they sent me the full results within 24 hours.

Namora Vlogs
November 6, 2019

Efficient services and friendly staff, not to mention timely results. Recommend if you need to do an ultrasound or x ray.

Jo-Dane Guerra
June 21, 2022

They are very insensitive. I needed an emergency ultrasound and even though they were not full, they refused to assist because I didn't have an appointment, and told me I'd have to wait 2-3 weeks before the next available appointment. People in certain positions should be willing to go the extra mile to help another human being in need. Healthcare being one of them.

Paw The Great
April 25, 2019

Spoke with telephone operator Paulette, very unprofessional, I have spoken with her on several occasions, and her performance remains the same. How is she allowed to continuously represent this company, poor customer service . She has a bad attitude and no courtesy and quite frankly hostile towards customers. When asked for her name she said she not supposed to give that out, after several calls she stated her name.