Celestial Dental

5.00 /5 (5 reviews)
Verified Reviews

Contact Information

📍 4178 W Henrietta Rd Ste B, Rochester, NY 14623, USA
🏢 Rochester

Location

Customer Reviews

Ethan Payne
October 25, 2025

I don’t usually write reviews, but this office truly deserves one. From the moment I first walked in, I could tell that this wasn’t just another dental office — it’s a place filled with genuinely kind, patient, and compassionate people. Every single person here deserves recognition. The front desk staff are always so welcoming, professional, and understanding. They treat every interaction with care and respect, and even on my most anxious days, they help make the experience feel calm and comfortable. You can tell they love what they do, and they set the tone for the whole office. The hygiene team is absolutely wonderful — gentle, detail-oriented, and incredibly kind. They never rush, they explain what’s happening, and they check in often to make sure I’m okay. As someone with strong sensory sensitivities and dental anxiety, that makes a huge difference. It’s rare to find a team that not only understands but anticipates your needs before you even have to say anything. The assistants and doctors are beyond phenomenal. I recently had a dental implant placed, and I’ll be honest — I was absolutely terrified the morning of. I almost canceled the appointment out of fear. But I’m so thankful I didn’t. The moment I was in the chair, everyone worked together seamlessly. Two assistants and two doctors were with me the entire time, constantly checking in, reassuring me, and keeping me calm. They paid attention to every single detail, and I could feel how much they cared about doing things right. The procedure went beautifully. The level of communication, professionalism, and compassion I experienced that day is something I’ll never forget. Even during moments where I started to feel overwhelmed, they immediately noticed and adjusted without me even needing to speak up. That kind of empathy and awareness is hard to find anywhere, especially in healthcare. I walked out of that office feeling not just relieved, but genuinely supported. I’m still amazed at how much care, patience, and attention went into every part of this experience — from the first appointment to the surgery itself. I truly cannot thank this team enough. Every person in this office — front desk, hygiene, assistants, and doctors — goes above and beyond for their patients. It’s not just about dental work here; it’s about trust, understanding, and compassion. I’m incredibly grateful to have found such a decent, caring, and exceptional office. They’ve earned every bit of this praise and more.

Leanna Smith
January 1, 2026

I cannot say enough good things about this dental office. I first called on Monday, and by Wednesday I had emergency wisdom tooth removal for all four teeth. Even more impressive - they actually reached out to me on Tuesday to try to squeeze me in sooner. I was very upfront about having severe anxiety, and from the very beginning they met me with nothing but patience, understanding, and compassion. They took the time to talk me through all of my options, supported the choice I felt most comfortable with, and never once made me feel rushed or dismissed. They offered me a weighted blanket and a stress ball, allowed me to bring my stuffed animals as comfort items, put music on for me, and checked in constantly to make sure I was comfortable throughout the entire process. I felt genuinely cared for every step of the way. I want to specifically thank Rosanna at the front desk, Dr. C, and the dental assistant Hannah. Each of them went above and beyond. Their reassurance, kindness, and attention made what could have been a terrifying experience feel safe and manageable. It meant so much to hear them validate my pain and explain that what I was experiencing made sense based on their findings. The pain from the surgery was nothing in comparison to what I had endured the week leading up to it and I truly don’t think I would have made it through without their support and care. This was hands down the most positive healthcare experience I have ever had. You can tell this is not “just a job” to them, it is their passion to help people. They have gained a lifelong dental patient, and I will recommend them to anyone without hesitation.

Tami Carter
September 17, 2025

Dr. C is fabulous. It was by far one of the best; if not the best experience I have ever had with a dentist. I am someone with dental anxiety and sensory issues and he and his staff we're patient, kind, and took the time to explain everything along the way. I would 100% recommend!

P K
November 6, 2025

Best and most positive dentist experience Ive ever had, very good for people who have dental anxiety. Dr. C is an outstanding dentist and his assistants and hygenist staff are top notch as well.

Google User
December 9, 2025

By far the BEST DENTAL OFFICE I’ve ever experienced! I used to suffer from severe dental anxiety, and sedation rarely worked for me. That meant multiple injections, heightened nerves, and made for long, traumatic visits. Since becoming a patient at Celestial Dental, everything has changed. I am now completely free of dental anxiety and actually look forward to my appointments—something I never imagined I’d be able to say! In addition to cleanings and fillings, I’ve had two crowns skillfully designed, custom-molded on site and placed by Dr. C, each with a perfect, secure fit. Dr. C and his incredible team are exceptional. Every staff member is warm, personable, and professional, and they consistently create the best patient experience. Dr. C is an expert - with phenomenal communication skills, outstanding workmanship, and an ability to make you feel genuinely safe and calm in the chair. I cannot recommend Celestial Dental highly enough. They are truly out of this world!