CitiDentalGroup – A Dental365 Company

5.00 /5 (5 reviews)
Verified Reviews

About

CitiDentalGroup, operating as a proud member of the Dental365 Company, represents a premier dental healthcare provider located at 240 Madison Avenue (12th Floor) in the heart of Midtown Manhattan. This establishment embodies a commitment to excellence in oral healthcare, guided by the Golden Rule philosophy of treating patients as one would wish to be treated. The practice upholds the highest ethical standards, ensuring honest, integrity-driven dental care that prioritizes patient comfort and clinical outcomes above all else.

CitiDentalGroup joined the Dental365 family as the organization's fifth location in New York City, marking a significant expansion of Dental365's reach in the metropolitan area. Dental365 itself was founded in 2014 by Dr. Scott Asnis, a dentist with 30 years of private practice experience who envisioned creating a different type of dental company—one that prioritizes clinical outcomes first while delivering an exceptional patient experience. What began as a single location in Park Slope, Brooklyn, has evolved into the largest dental services organization (DSO) in New York State, with plans to support 50 offices across 45 locations by early 2025, spanning New York City, Long Island, Orange County, Rockland County, Westchester County, and Connecticut.

The organization's rapid growth—doubling in size each year since inception—reflects its unique positioning in the dental market. Unlike traditional dental practice management models, Dental365 operates as a dentist-led organization where practitioners maintain a partnership approach rather than experiencing a simple buy-out model. This philosophy attracts like-minded dental professionals who share a commitment to patient-centric care and clinical excellence. The company has been recognized for its achievements, securing a spot on Inc. Magazine's esteemed Top 5000 List for America's fastest-growing private companies for three consecutive years.

CitiDentalGroup's location on prestigious Madison Avenue, between East 37th and East 38th Streets, positions it to serve professionals in nearby office towers and residents throughout Midtown Manhattan and surrounding neighborhoods including Murray Hill and the Upper East Side. The practice is conveniently situated near iconic landmarks such as Grand Central Terminal, Bryant Park, and the Empire State Building, making it accessible to the area's dynamic population.

The practice offers comprehensive dental services encompassing all aspects of high-quality dentistry. Services include general dentistry, cosmetic restorations, prosthodontics, orthodontics, dental implants, oral surgery, periodontal procedures, and Invisalign treatment. Emergency dental care is available with minimal waiting times for both adults and children. The facility features state-of-the-art technology and equipment, complemented by premium materials and strict adherence to ADA sterilization guidelines.

CitiDentalGroup distinguishes itself through its commitment to personalized, one-on-one care delivered by experienced Manhattan dentists including Dr. Chen, Dr. Syed, Dr. Tran, and Dr. Finn (Orthodontics). The practice prioritizes patient comfort and convenience, with extended hours including early mornings and weekends to accommodate busy Manhattan lifestyles. Patients benefit from free consultations and the ability to seamlessly visit other Dental365 locations throughout the New York metropolitan area.

The broader Dental365 organization invests heavily in continuing education, operations, and technology to ensure leadership across all aspects of dentistry. The company established Dental365 University, a unique continuing education program built exclusively for Dental365 doctors, ensuring practitioners remain at the forefront of clinical advancements. In 2023, Dental365 launched a dental fellowship program and introduced SalivaScore, an early detection and prevention screening tool for periodontal disease, demonstrating its commitment to innovation and preventive care.

Financially, Dental365 accepts most PPO insurance plans and welcomes self-pay patients, making quality dental care accessible to diverse patient populations. The organization's focus on commercial and self-pay patients, combined with extended operating hours, drives high patient retention and accessibility.

CitiDentalGroup's integration into the Dental365 family represents the culmination of years of reputation-building and community service. The practice has served its neighborhood for many years, establishing itself as a trusted healthcare provider. By joining Dental365, the practice gained access to the organization's resources, technology, and network while maintaining its commitment to excellence and community care. Today, CitiDentalGroup stands as a beacon of dental excellence in Midtown Manhattan, offering residents and professionals a comprehensive, patient-centered dental experience in a modern, welcoming environment where clinical expertise meets genuine care.

Additional Details

Specialization: Full-service family dental practice offering general dentistry, cosmetic restorations, prosthodontics, orthodontics, dental implants, oral surgery, periodontal procedures, emergency dental care, and Invisalign treatment
Awards & Recognitions: Dental365 (parent organization) recognized on Inc. Magazine's Top 5000 List for America's fastest-growing private companies for 3 consecutive years
Pricing & Insurance: Accepts most PPO insurance plans; welcomes self-pay patients; specific pricing information not available in provided sources

Contact Information

📍 240 Madison Ave 12th floor, New York, NY 10016, USA
🏢 New York

Location

Customer Reviews

Luis D
January 27, 2026

I’m not even out of the building but I wanted to leave a good review asap because the staff here is so kind and knowledgeable. It is so important to make people feel comfortable and I am grateful!

Natalia Bianca
November 22, 2024

From the moment you step off the elevator, you are welcome to buy their lovely front desk team. Sat down didn’t even wait. Two minutes before I was called into the operatory room for my cleaning. The doctor addressed all my concerns, and my hygienist was a blessing Definitely will be back in six months💙💙

Peter
August 6, 2025

Dental 365 Madison is wonderful. Dr. Chen is great. Always explains what he is doing and makes you feel comfortable each step of the way. I had an older tooth covering removed that was no longer sealed well. Dr. Chen needed to go a little deeper but remained gentle as performed the procedure. The attempt is to avoid a root canal. Of course some discomfort after the local anesthetic wore off but nothing that OTC Advil and Tylenol couldn’t handle. The next day I was pain free with the temporary and the discomfort from the older tooth covering was erased. The Hygienist and the front desk staff such a pleasure.

Samara Cashay
August 15, 2025

I can honestly say from the moment I called to find out if this dentist office took my insurance and from the moment I walked out and left my appointment everyone was so nice and helpful. It’s a really nice office as well. They made me feel so comfortable which is so hard to find nowadays , I am going to make this my new dentist office and my insurance is not even in network.

TRNimen
July 7, 2025

My sincere thanks to the CitiDentalGroup. Dr Chen and his extraordinary dental assistants took excellent care to replace my wonky crown and patiently put up with me. The office managers are great too. I will return for their care again. Buckets of stars. Highly recommended.