CitiDentalGroup – A Dental365 Company

As someone who suffers from intense dental anxiety showing up at an appointment is an accomplishment - and Dr Tran, Shanell, Michelle and his team made me feel comfortable enough to go through a procedure, schedule multiple follow ups, and overcome the dental panic that’s followed me for years. Seriously - I didn’t think it was possible. Thank you to their team!

From the moment you step off the elevator, you are welcome to buy their lovely front desk team. Sat down didn’t even wait. Two minutes before I was called into the operatory room for my cleaning. The doctor addressed all my concerns, and my hygienist was a blessing Definitely will be back in six months💙💙

Dental 365 Madison is wonderful. Dr. Chen is great. Always explains what he is doing and makes you feel comfortable each step of the way. I had an older tooth covering removed that was no longer sealed well. Dr. Chen needed to go a little deeper but remained gentle as performed the procedure. The attempt is to avoid a root canal. Of course some discomfort after the local anesthetic wore off but nothing that OTC Advil and Tylenol couldn’t handle. The next day I was pain free with the temporary and the discomfort from the older tooth covering was erased. The Hygienist and the front desk staff such a pleasure.

I can honestly say from the moment I called to find out if this dentist office took my insurance and from the moment I walked out and left my appointment everyone was so nice and helpful. It’s a really nice office as well. They made me feel so comfortable which is so hard to find nowadays , I am going to make this my new dentist office and my insurance is not even in network.

I’m not even out of the building but I wanted to leave a good review asap because the staff here is so kind and knowledgeable. It is so important to make people feel comfortable and I am grateful!