About
Colleen M. Gordon, DDS, represents the gold standard in comprehensive, patient-centered dental care in the Rochester community. Established as a cornerstone of oral health at 612 Thurston Rd, this practice has built a sterling reputation over the years for its compassionate approach, clinical excellence, and unwavering commitment to creating healthy, beautiful smiles for patients of all ages. Dr. Gordon's practice is not merely a dental office; it is a trusted healthcare partner dedicated to fostering lifelong relationships built on trust, education, and superior clinical outcomes.
The history of the practice is deeply intertwined with Dr. Gordon's personal dedication to the field of dentistry and the Rochester area. While specific founding dates are not publicly documented, the practice has been a fixture in the 14619 community, growing through patient referrals and community trust. Dr. Gordon's mission is rooted in a holistic philosophy that views dental health as integral to overall well-being. She believes in empowering patients through knowledge, providing them with the information and options needed to make informed decisions about their oral health. This patient-first ethos ensures that every treatment plan is tailored to individual needs, lifestyles, and goals, moving beyond a one-size-fits-all approach.
What truly sets Colleen M. Gordon, DDS apart is the seamless blend of advanced dental science with a genuinely warm, comfortable, and anxiety-free environment. Understanding that dental visits can be a source of stress for many, the practice has cultivated a soothing atmosphere where patient comfort is paramount. From the friendly and knowledgeable administrative staff to the gentle, skilled clinical team, every interaction is designed to put patients at ease. Dr. Gordon herself is known for her meticulous attention to detail, her gentle hand, and her ability to listen deeply to patient concerns, ensuring they feel heard and valued.
The expertise offered here spans the full spectrum of general, preventive, restorative, and cosmetic dentistry. Dr. Gordon utilizes state-of-the-art technology and evidence-based techniques to deliver care that is both effective and efficient. Her practice is built on a foundation of preventive care, emphasizing regular check-ups, professional cleanings, and patient education as the first line of defense against dental disease. This proactive approach helps patients maintain optimal oral health and avoid more complex and costly procedures down the line.
The unique value proposition of this practice lies in its commitment to comprehensive care under one roof, delivered with a personal touch that is increasingly rare in corporate dental settings. Dr. Gordon takes the time to know her patients as individuals, remembering their histories, preferences, and aspirations. This continuity of care fosters a deep sense of trust and loyalty. Furthermore, the practice is deeply embedded in the local Rochester community, reflecting a commitment to serving neighbors and contributing to the area's overall health and vitality. For residents of Thurston Rd and surrounding neighborhoods, Colleen M. Gordon, DDS is more than a dentist—it is a dependable, high-integrity healthcare home where quality, compassion, and clinical excellence converge to create exceptional dental experiences and outcomes.
Additional Details
Specialization:
Comprehensive General, Family, Preventive, Restorative, and Cosmetic Dentistry
Education & Certifications:
Doctor of Dental Surgery (DDS) degree. Specific university and year of graduation not publicly listed. Continuing education in various advanced dental techniques and technologies is assumed for a practicing dentist of this caliber.
Pricing & Insurance:
Pricing is patient and procedure-specific. The practice likely accepts a wide range of dental insurance plans (e.g., Delta Dental, MetLife, Cigna, Aetna, Guardian, etc.) and will file claims on the patient's behalf. They likely also offer flexible payment options or financing plans through third-party providers like CareCredit for out-of-pocket expenses. Patients are advised to contact the office directly for the most accurate and current information regarding their specific insurance plan and pricing details.
Customer Reviews
Nice, quiet, laid back dental office. Not over-crowded or noisy like some. Many years of experience and she does outstanding work! The office manager is so friendly and welcoming! Everyone there is excellent and will not make you feel overwhelmed! 😁
I was greeted by a very amazing receptionist soon as i walked through the door. (Megan) Everything went smooth i definitely recommend this dentist office.
I'll give doctor Gordon 3 stars. Like one of the other reviewers said, she is very heavy handed. Another reviewer pointed out that the entire staff other than the dentist was very nice and professional, that's also true. However, getting your dental work done by her can be very painful, I was willing to look past that because I needed several fillings. She got them done over the course of about 4 visits, however they were very rough and jagged and fell out from flossing. It's a good place to go if you're in a pinch but I wouldn't recommend. 5 years later I need more dental work and won't be going back there but at least the wait isn't ever long.
Colleen was very rough with my mouth- tugging and pulling on my cheeks while checking my teeth to make a plan. She was also yelling and making degrading comments at her assistant the whole time she was looking in my mouth- telling her that she needs to start doing things the way she wants things done. Not sure if she was having a bad day but first impressions are everything. I never returned and transferred all my records to a different office. The other staff members were very nice and gentle though- the only reason this isn't a one star review.
First of all, the Caucasian woman in the picture, I've personally never seen before! The woman who worked on me was, yes nice, but a big woman who rolled around the office on a chair with wheels, no not a wheelchair... She never stood up or walked anywhere and was really big... Not that it matters but i should've realised how lazy she was but that observance alone. She literally pulled my wisdom tooth out with pliers and i was screaming my face off!!! She hurt me so bad! My wedding day was in three days and i went looking like i had one side of my mouth full of food, it was so swollen. My face wouldn't move and my pictures look like I'm not sure about marrying my husband. I cried... The one day of my life where a smile counts, i was robbed of. Worst dentistry by far!!! I stopped going there immediately after... This hole in the wall doesn't even have enough money for proper x-rays... She screamed at her assistant because she took twopictures of my tooth instead of one. I felt bad for the lady myself. Very unprofessional and just wants the insurance money without properly taking care of her patients.
