Dr. Douglas A. Trolley, DDS

5.00 /5 (73 reviews)
Verified Reviews

About

Nestled in the heart of the picturesque village of Pittsford, New York, Dr. Douglas A. Trolley, DDS, represents a cornerstone of community healthcare and a beacon of personalized, high-quality dental medicine. For decades, this practice has stood at 24 Grove St #2B, not merely as a dental office, but as a trusted health partner for generations of families in the greater Rochester area. The practice is built on a foundation of enduring relationships, clinical excellence, and a profound commitment to the overall well-being of every patient who walks through its doors. Dr. Trolley’s philosophy transcends the traditional transactional model of dental care, focusing instead on comprehensive, lifelong oral health achieved through education, prevention, and meticulously tailored treatment plans. The mission is clear: to provide exceptional, compassionate, and evidence-based dental care in a comfortable, state-of-the-art environment, empowering patients to make informed decisions about their health. The practice’s history is interwoven with the community's own; it has grown and evolved alongside Pittsford, adapting the latest advancements in dental technology while never losing the personal touch that defines its character. This is a practice where patients are greeted by name, where dental anxieties are met with understanding and patience, and where care is delivered with a level of attentiveness that makes each individual feel like the only patient. What sets Dr. Trolley’s practice apart is its unique synthesis of old-fashioned patient-centric values and modern, sophisticated dentistry. The expertise here is broad and deep, encompassing the full spectrum of general, restorative, and cosmetic dentistry. From routine preventive cleanings and examinations that form the bedrock of oral health to complex restorative procedures like dental implants, crowns, and bridges, the practice offers a comprehensive solution for dental needs under one roof. Dr. Trolley’s approach is holistic; he understands that the health of the mouth is inextricably linked to systemic health, and his examinations are thorough, looking beyond just the teeth to the gums, jaw joints, and soft tissues to ensure a complete health picture. The practice invests heavily in continuing education and technology, such as digital X-rays for reduced radiation exposure, intraoral cameras for patient education, and modern sterilization protocols that exceed industry standards, ensuring that care is both cutting-edge and safe. The unique value proposition lies in the creation of a dental experience that is predictable, comfortable, and focused on achieving optimal, long-lasting results. There is no one-size-fits-all mentality; treatment plans are customized, and time is taken to discuss all options, benefits, and associated investments. The office environment itself is designed to be calming and welcoming, a respite from the hustle of daily life. Ultimately, what distinguishes Dr. Douglas A. Trolley’s practice is its unwavering dedication to being a pillar of the Pittsford community—a practice where clinical skill is matched by genuine compassion, where technology serves humanity, and where the doctor-patient relationship is not just preserved but cherished. It is this blend of expert care, personal commitment, and community trust that has made this practice a lasting and respected institution in Western New York.

Additional Details

Specialization: Comprehensive Family, Restorative, and Cosmetic Dentistry
Years of Experience: 35
Education & Certifications: Doctor of Dental Surgery (DDS). Specific dental school and year of graduation information is not publicly listed. Ongoing continuing education in areas such as restorative dentistry, implants, and cosmetic procedures.
Professional Memberships: American Dental Association (ADA), New York State Dental Association (NYSDA), Seventh District Dental Society (local component of the NYSDA).
Awards & Recognitions: Consistently recognized as a top dentist in the Rochester area by peer and patient-voted surveys (e.g., 'Top Dentist' listings in local publications). Recognition for long-standing community service and practice excellence.
Pricing & Insurance: Pricing is based on the complexity of treatment and is provided via a detailed treatment plan following consultation. The practice accepts most major dental insurance plans and will file claims on behalf of patients. They also offer flexible payment options and work with third-party financing companies like CareCredit to help manage out-of-pocket costs.

Contact Information

📍 24 Grove St # 2B, Pittsford, NY 14534, USA
🏢 Pittsford

Location

Customer Reviews

Jim Smith
February 11, 2026

The Best Dentist I have been to! Dr Trolly and his team take great care of you. Very friendly and efficient while making sure you receive the best care for your teeth.

Brian Breemes
December 2, 2025

The staff there are extremely nice. Dr. Trolley is one of the nicest and most professional dentists I've been to in a long time

Erik Osterberg
May 24, 2025

Dr Trolley is extremely skilled and affable. As a person who is quite sensitive to tooth pain, I can attest to the fact that you couldn’t ask for a better dentist or a more comfortable means of achieving overall oral health. The staff is always friendly and helpful. My experiences at Trolley Dental over the years have been remarkably positive, and my recommendation comes with the utmost sincerity and enthusiasm.

Sue Stuckless
August 26, 2025

This is by far the most comprehensive, competent, and compassionate dental practice around. Dr. Doug Trolley and the entire staff are in this field to serve others and they do so with excellence.

Tori Andruczyk
April 1, 2025

Doctor Trolley and his staff are the best! I've been going there for 25 years. They have the latest technology and I always leave thinking to myself "I love my dentist"