First Heritage Co-Operative Credit Union

3.10 /5 (16 reviews)
Verified Reviews

About

First Heritage Co-operative Credit Union Limited (FHC) is the largest open bond credit union in Jamaica, with a combined heritage spanning over 100 years. It was established on August 1, 2012, through the historic merger of Churches Co-operative Credit Union and GSB Co-operative Credit Union, marking the first merger of its kind in the Jamaican credit union movement. This strategic amalgamation was the result of discussions that began in October 2010, aimed at creating a stronger, more versatile financial institution to better serve its members. In 2015, FHC further expanded by integrating the business and operations of St. Thomas Co-operative Credit Union Limited, enhancing its reach and capacity to support agricultural and small business lending across rural Jamaica. This expansion brought the total number of branches to eleven, facilitating greater access to financial services nationwide.

FHC’s mission centers on providing comprehensive financial solutions tailored to meet the diverse needs of its members at every stage of life. Its membership bond includes civil servants, employees of statutory bodies and public corporations, members of religious organizations, and residents or workers in St. Thomas and their families. Serving over 200,000 members, FHC offers a broad portfolio of more than forty-two products and services designed to support personal financial growth, investment, and entrepreneurship.

The credit union is distinguished by its commitment to community development and economic empowerment, particularly through its focus on agricultural lending and micro and small business financing. This focus supports farmers and entrepreneurs, fostering economic growth in rural areas and contributing positively to Jamaica’s overall economy. FHC’s unique value proposition lies in its extensive heritage, large membership base, and its pioneering role in credit union mergers and service expansion in Jamaica.

FHC also emphasizes social responsibility, demonstrated through community engagement activities such as educational programs and environmental initiatives. For example, during Credit Union Week, it has organized tree-planting exercises and heritage tours for school children, reinforcing its theme of 'People Helping People' and its dedication to nurturing future generations.

With a professional and member-centric approach, First Heritage Co-operative Credit Union Limited continues to innovate and expand its services, maintaining a legacy of transformation and leadership within Jamaica’s financial cooperative sector. Its extensive experience, comprehensive service offerings, and strategic growth initiatives set it apart as a trusted financial partner committed to the prosperity of its members and the wider community.

Additional Details

Specialization: Comprehensive financial services including savings, loans, agricultural lending, micro and small business financing, investment products, and member support services.
Services Offered: Savings accounts, personal loans, business loans, agricultural loans, micro and small business financing, investment products, insurance services, member education programs, community development initiatives.

Contact Information

📍 20 Dominica Dr, Kingston, Jamaica
🏢 Kingston

Location

Customer Reviews

Noel Millwood
February 11, 2022

The parking lot is always full and 3/4 of the parking space doesn't equate to the amount of persons in the bank. Some hussling a gwan BUT at least leave some space for those persons who are actually using the bank and want somewhere safe to park their vehicles.

Leopold Di Lion
August 20, 2018

Small office, limited staff but they get the job done in a reasonable amount of tume.

Jhannell
January 3, 2025

Slow moving reps. Barely ever answers calls. A 6 week process has turned into 5 months +. Do not do business or bank with them.

Candice J
July 24, 2018

This is the worse branch ever. The representatives do not move with any alacrity. And there communication skills are the worse; they take forever to give you updates on your issue. If you ever go here they will make you want to give up on life. Waste of time I tell you.

Shelbert Miller
August 21, 2024

Extremely slow and nonchalant . Staff not proactive. Took me 2 hours to get and pin my debit card.