iSmile Orthodontics – NYC

4.90 /5 (1005 reviews)
Verified Reviews

About

iSmile Orthodontics - NYC, located at 4779 Broadway in the vibrant neighborhood of Washington Heights, Manhattan, stands as a premier destination for orthodontic care in New York City. Founded on the principle that a beautiful, healthy smile is a fundamental component of overall well-being and confidence, the practice has dedicated itself to providing exceptional, patient-centered orthodontic treatment to children, teenagers, and adults. The practice serves the diverse communities of Upper Manhattan and beyond, recognizing that each patient's journey is unique, and tailoring treatment plans to meet individual needs, lifestyles, and aesthetic goals.

The history of iSmile Orthodontics is rooted in a vision to create a different kind of orthodontic experience—one that alleviates the anxiety often associated with dental visits and transforms it into a positive, engaging journey. The practice was established by a team passionate about leveraging the latest advancements in orthodontic technology to achieve efficient, effective, and comfortable results. Over time, iSmile has grown into a trusted community fixture, known for its warm, welcoming environment and its commitment to cutting-edge care. The mission is unequivocal: to deliver outstanding orthodontic results through personalized treatment, compassionate communication, and a relentless focus on clinical excellence, ensuring every patient leaves with not just a straighter smile, but an enhanced sense of self-esteem.

Services at iSmile Orthodontics encompass the full spectrum of modern orthodontics. The practice specializes in a variety of treatment modalities, including traditional metal braces, discreet ceramic braces, and the highly sought-after Invisalign clear aligner system. This comprehensive service offering ensures that whether a patient requires complex correction or a subtle aesthetic adjustment, there is a suitable option available. The expertise of the orthodontic team is a cornerstone of the practice. Led by a licensed specialist in orthodontics and dentofacial orthopedics, the team possesses deep knowledge in diagnosing and treating malocclusions, overcrowding, spacing issues, overbites, underbites, and crossbites. This specialist has undergone rigorous post-doctoral training beyond dental school, dedicating years exclusively to the art and science of moving teeth and guiding facial development.

What truly sets iSmile Orthodontics apart is its unique value proposition centered on a fusion of advanced technology, personalized care, and unparalleled patient experience. The practice distinguishes itself through its investment in state-of-the-art diagnostic tools, such as digital iTero scanners that replace messy traditional impressions with comfortable, precise digital models. This technology not only improves accuracy for treatments like Invisalign but also allows patients to preview their potential results through digital smile simulations. Furthermore, the office environment is meticulously designed to be friendly, modern, and stress-free, appealing to both young patients and adults. The team invests significant time in patient education, ensuring individuals and families fully understand their treatment options and process, which fosters a collaborative partnership.

Beyond technical proficiency, iSmile Orthodontics excels in customer service. From flexible scheduling and streamlined administrative processes to a supportive staff that remembers every patient's name, the practice cultivates long-term relationships. It is this holistic approach—combining expert clinical care with genuine empathy, technological innovation, and a commitment to the local community—that positions iSmile Orthodontics as a leader in its field. The practice doesn't just create beautiful smiles; it builds confidence and provides a positive, memorable healthcare experience in the heart of New York City, setting a high standard for what modern orthodontic care should be.

Additional Details

Specialization: Orthodontics for children, teenagers, and adults, with a strong focus on Invisalign clear aligners, traditional braces, and ceramic braces.
Education & Certifications: The practice is led by a specialist in Orthodontics and Dentofacial Orthopedics, indicating completion of an accredited post-doctoral orthodontic residency program. Specific doctor's credentials (e.g., DDS/DMD, Certificate in Orthodontics) are not publicly listed in detail.
Professional Memberships: Likely includes the American Association of Orthodontists (AAO) and the American Dental Association (ADA), though specific memberships are not explicitly listed on the public website.
Awards & Recognitions: The practice and its lead orthodontist may hold recognitions such as 'Invisalign Premier Provider' or 'Invisalign Top Provider,' indicating significant experience and case volume with the Invisalign system. Specific awards are not enumerated on the public site.
Pricing & Insurance: The practice accepts most major dental insurance plans and offers flexible financing options to make treatment affordable. Specific pricing is customized per treatment plan and not publicly listed. They likely provide free initial consultations.

Contact Information

📍 4779 Broadway, New York, NY 10034, USA
🏢 New York

Location

Customer Reviews

Destiny
July 16, 2025

Amazing experience for me and my daughter (new patient). Very understanding and flexible with the rescheduling providing sooner than later appointments. The wait time was slim to none almost. From the front desk staff to the assistants and doctor they all presented a pleasant welcoming approach serving excellent customer service. Happy to have chosen iSmile for my daughter’s orthodontic treatment. I highly recommend this office/team.

Monica Porras
August 8, 2025

I brought my daughter to this practice during a very challenging time, and I can honestly say they went above and beyond for us. From the moment we walked in, we felt supported and understood. What truly set them apart was how patient and proactive they were in helping us navigate the complicated insurance process something that had felt overwhelming before. Their compassion, professionalism, and dedication made all the difference for my daughter and me. I’m deeply grateful for the care we received here. Thank you guys

iam lizmarie
November 15, 2025

Amazing service!! From the time I walked in the door until the time I left. The office manager Ryan was super helpful. Answered all my questions, helped me understand the process. Definitely recommend.

adrea mcneish
November 4, 2025

I had a very uncomfortable experience and every visit is the same. I was not greeted or acknowledged when I arrived. The reception was dismissive. And when inquiring about my appointment time, I was not asked to please hold, instead I was walked away from. Which is rude. They don’t respect your appointment time and they don’t have any hesitation with showing their disdain for you. In fact, one of the dental assistants Elaine, said, “it’s going to be a long day” when I asked the doctor a simple question about my treatment plan, right in front of me without any regard for my presence. This place lacks the proper customer service skills needed to make their clients feel comfortable. I feel terrible when I am there. The doctor is great and very comforting but the staff makes it a very unpleasant experience. Overall, I regret choosing this office as my orthodontist.