NC Retina Associates

My first experience with DR Denny was 8 years ago. He inspired me then and more so now given my current condition. He patiently and clearly explained all of tests he wanted done. Given the results he said he wanted to contact my Primary to develop a plan for me. He did so immediately. Dr Denny is very personable. And like the previous visit he made me feel totally confident being in his care. Clearly, he has my best interests in mind. I highly recommend Dr Denny and his staff.

Dr. Bennett clearly knows what he's doing, cares about his patients, and follows up with other practitioners; most of these qualities are depressingly rare in the increasingly corporatized and profit-driven medical industry. A nice touch: the discharge forms are printed in enormous type, earning the gratitude of dilated and low-vision patients.

The one star is for the nice office. This review combines two experiences. During one visit, one technician aggressively and unprofessionally scolded his colleague in front of two patients. I don’t care how much you don’t like your coworker or are frustrated with them, you don’t belittle or disrespect them, especially in front of patients. That is so unprofessional. During my most recent visit, I was getting a laser procedure done on my eye. My mother and son were with me. When the nurse called me back I gave my son a kiss and my mother told me to say a prayer as we are a religious family and pray before all medical procedures. The nurse commented “so dramatic”, which was rude, unnecessary, and again, unprofessional. Lastly, and by far the most serious part of my review, was the lack of direction and instruction I received with regards to my laser recovery. I received no instruction sheet on how to care for my eye, no FAQs, no verbal directions, absolutely nothing. When I asked what recovery looked like, I was met with “no restrictions”, but after having more pain than what was initially explained, I did my own research and found that there were some restrictions, like heavy lifting, strenuous activity, and that sunglasses may be needed if I wasn’t given an eye patch (which I did not have) among other things. These things would have been helpful to have known considering I have a very active toddler that I lift and other things. I do not feel I was given all of the information needed to have an optimal recovery.

Nice office. I giving the office a two. I came with my mom who has a bad reaction to the solution used to dilate the eyes. It causes irritation to the skin. The provider office has the equipment to use instead of the solution however the tech kept insisting we use it. Learn how to listen to the patients or their caregivers. Why do you think we were sent to your office. Because you have the equipment: technology. Very disappointing

My mother came to the this clinic to see Dr. Casey for a choroidal detachment. It was the worst experience ever. He was ever nonchalant about the pain my mother was in. She ended up in the emergency room where they couldn’t believe that he hadn’t given her anything for the pain or eye drops to help. I wouldn’t recommend him for any type of care. We have since gone to the Duke Eye center where she was treated and is getting better.