New Smiles Orthodontics

5.00 /5 (5 reviews)
Verified Reviews

Contact Information

📍 3171 Chili Ave Suite 200, Rochester, NY 14624, USA
🏢 Rochester

Location

Customer Reviews

Geaninne Hingel
August 21, 2025

Nothing but Great Experience with Dr. New and my son’s Lightforce braces. Had them 18 months without any issues! Had 1 bracket question on a weekend and Dr New called us, went in Monday morning for wire fix. Nanette at front desk is super nice and personable!

Destinee Plivac-Echeverria
July 30, 2024

My oldest needed some teeth straightened due to a peg tooth he was born with that impacted his actual teeth. My son has a lot of sensory issues with his mouth due to autism so I was nervous about him needing braces but they've been good to him. I go back with him for treatment to make sure he's calm and there's never an issue with anyone or with him. Staff is helpful and everyone is so kind.

Gina Gray
July 11, 2023

New Smiles has been an amazing experience for both my daughters. My oldest has been without her braces for over a year and her teeth look so straight and gave her the confidence she needed. My second daughter is currently wearing braces and sees Dr. New regularly. We are so pleased with their work, professionalism, and friendly atmosphere. We are so glad we chose New Smiles.

Randi Melohusky
July 28, 2020

I have had nothing but a great experience with Dr. New and her staff! Nanette will great you for each appointment with a smile too :) They are great with my daughter and always keep me up to date as to what is happening at each appointment and what to expect in the next. My daughters treatment is working and we are on track! Her new smile is beautiful!

Nicky Russell
February 27, 2024

Everyone here is so welcoming and friendly the minute you walk through the door. Dr. New is extremely kind and warm, which I appreciate because I get so nervous with anything dental related. She explained all of my options very simply, but thoroughly, and was so patient with my questions! I really can’t say enough good about this place. Thank you to everyone for a wonderful experience!