Nickel City Dentistry

4.00 /5 (5 reviews)
Verified Reviews

About

Nestled in the vibrant Hertel Avenue corridor of Buffalo's North Park district, Nickel City Dentistry stands as a premier dental care provider, blending state-of-the-art technology with old-fashioned, compassionate patient care. Founded on the principle that every smile tells a story, this practice has become a cornerstone of oral health in Western New York, offering a comprehensive, patient-centric approach that transforms the dental experience from a routine obligation into a pathway to overall wellness. The practice was established with a clear vision: to create a dental home where anxiety is replaced with comfort, questions are met with clear answers, and treatment is delivered with both exceptional skill and genuine kindness. The name 'Nickel City' itself is a proud nod to Buffalo's heritage, reflecting the practice's deep roots and commitment to serving the community it calls home. At Nickel City Dentistry, the mission extends far beyond filling cavities and cleaning teeth. The team is driven by a holistic philosophy that recognizes the profound connection between oral health and systemic well-being. They believe that a healthy mouth is foundational to a healthy life, and this belief guides every interaction and treatment plan. The practice is built on pillars of education, prevention, and personalized care, ensuring patients are active, informed participants in their dental journey. From the moment one steps into the modern, welcoming office at 1603 Hertel Ave, the difference is palpable. The space is intentionally designed to be calming and contemporary, featuring amenities that ease patient nerves. This thoughtful environment, however, is just the backdrop for the true differentiator: the people. The team at Nickel City Dentistry comprises highly skilled professionals who are not only experts in their respective fields but also exceptional communicators and empathetic caregivers. They specialize in demystifying dental procedures, taking ample time to discuss options, answer questions, and allay fears, thereby building long-term relationships based on trust. What truly sets Nickel City Dentistry apart is its seamless integration of advanced technology with this personalized touch. The practice invests in cutting-edge digital tools, such as intraoral scanners that eliminate the discomfort of traditional impressions, digital X-rays that significantly reduce radiation exposure, and advanced imaging for precise diagnostics and treatment planning. This technological prowess enables more predictable, efficient, and comfortable outcomes, whether for a simple filling or a complex full-mouth rehabilitation. Furthermore, the practice distinguishes itself through its wide scope of services, all conveniently housed under one roof. Rather than referring patients out to various specialists, the team manages a broad spectrum of needs—from routine hygiene and pediatric care to sophisticated cosmetic dentistry, dental implants, root canal therapy, and oral surgery. This continuity of care ensures consistency, builds deeper patient-provider trust, and simplifies what can often be a fragmented healthcare process. Ultimately, Nickel City Dentistry is more than a dental office; it is a community partner dedicated to elevating the standard of dental care in Buffalo. They pride themselves on being a practice where generations of families feel comfortable, where dental anxiety is met with understanding and solutions, and where every treatment is performed with an artist's attention to detail and a neighbor's sense of care. In a field often associated with discomfort, Nickel City Dentistry has successfully cultivated an environment of excellence, compassion, and outstanding results, making it a standout destination for anyone seeking to achieve and maintain a healthy, confident smile for life.

Additional Details

Specialization: Comprehensive Family, Cosmetic, and Restorative Dentistry with a focus on dental implants, Invisalign, and same-day CEREC crowns.
Education & Certifications: Information not specifically listed. Typically includes Doctor of Dental Surgery (DDS) degrees, ongoing continuing education in implantology, cosmetic dentistry, Invisalign, and CEREC technology.
Professional Memberships: Likely includes the American Dental Association (ADA), New York State Dental Association (NYSDA), Eighth District Dental Society. Specific memberships not publicly enumerated.
Pricing & Insurance: Pricing varies per procedure and treatment plan. The practice provides detailed estimates and works with patients to maximize insurance benefits. They accept most major dental insurance plans (e.g., Delta Dental, BlueCross BlueShield, Cigna, MetLife, etc.) and offer flexible payment options, including financing through third-party providers like CareCredit.

Contact Information

📍 1603 Hertel Ave, Buffalo, NY 14216, USA
🏢 Buffalo

Location

Customer Reviews

Cathy Roland
February 25, 2026

Nickel City Dentistry is the BEST Dental experience I ever had! The whole team at the Hertel Avenue office was Amazing, Dr, Palotta was very compassionate and understanding of my concerns. But it all started with my phone call on Monday Alyssa, Receptionist was Amazing! When I walked in for my appt the next day Alyssa was attentive. Aamna, Dental Assistant was funny yet considerate, she really put me at ease. After seeing Dr. Falotta there was a cancellation so they had me see Kaitlyn, Hygienist, again Compassionate and understanding and explained everything thoroughly just as Dr Falotta did!! I’ve been telling everyone about this office! Thank you for being You 🫶 2/25/26 I’ve had two visits with Kaitlyn, Dental Hygienist since my initial appt on 1/6/26. Every visit from the moment I walk in and greeted by the Amazing Alyssa at the front desk makes you feel truly Welcomed and is very knowledgeable about Insurances. And as for Keen Kaitlyn, she made me feel comfortable and understood my worries, she is a very compassionate human-being. I can’t say enough about this Office, but again Thank You for being YOU 🙏💜

curtis johnson
February 4, 2026

Very good service in and out walked in in a lot of pain and they were very attentive and was pain free in less than 5 minutes after I sat in chair this is my first visit and now my new dentist

Sandra Pallotta
October 2, 2025

Dr. Pallotta installed my Invisalign and was very thorough with instructions and after care. There was no pain at all during application and it only took a half hour. I highly recommend Nickle City Dentistry and Dr. Pallotta to anyone that is considering Invisalign.

Melissa honeybee Maldovan
September 24, 2025

I’ve always loved this place, everyone is super friendly and attentive. They’ve always cared and catered to my needs. I was so happy when they opened up near my neighborhood, besides being in Snyder, it made life so much easier when I had young kids. Even though my husband and I grew up in Snyder. He chose to stay at that location. We’ve both been happy. However I had a 6 month cleaning this week and was very disappointed to find out that Dr. Augello will no longer be coming there on Tuesdays. I honestly would have liked a heads up ahead of my scheduled day especially since I’ve been seeing her for many years.

Jennifer Lawrence
February 27, 2026

Completely unhelpful. Did not listen to my needs. Condemned to continue existing in extreme pain. (Did NOT ask for drugs.)