NYC Dental Associates

The whole team at NYC Dental Associates in SOHO was great! A shout out to the dental hygienist Marciana who took the time to show me where I was missing brushing my teeth. Really lovely experience. Couldn’t be happier!

Really good doctors and the front desk staff are super nice and kind. Dr Khaloo is incredible and really good at what he does. Love the experience every time I've been to this place. Very happy with my care and highly recommend this place!

Great experience at NYC Dental Associates from all the employees from the minute we walked in till the dental service was completed. I have to say Dr. Khaloo & his staff are all very professional & courteous. Thank you all for your care!!

Took down my original review where I expressed some concerns but since then the doctor that did my cleaning reached out, which I appreciated because not often do doctors reach out to communicate misunderstanding and offer a solution. I still feel compelled to write an honest, high level review in case it helps any new patient. My first visit for an annual cleaning was just okay. The cleaning was pretty fast and wasn’t super thorough as other practices I’ve been to. I only came here because my insurance changed. My overall appointment felt rushed a bit. I couldn’t ask a lot of questions, in my case specifically about my mouth guard and grinding my teeth which the doctor noticed while examining my teeth. Overall, I didn’t feel confident at the end of my visit that I will be returning. I usually never feel that way in any of practices that I go to for care within and outside of dental. So it was strange feeling that made me want to write a review in first place. I am also someone that cares about the patient + HCP relationship, and want to stay at a practice that I feel comfortable in. If you value similar things in what you want in your care, just make sure to ask questions and voice concerns with your doctor. Pro, the office was clean and the front desk staff was very nice. I was able to get an appointment pretty quickly.

I can’t speak to the specific care of the dentists but their communication has serious issues. After missing one confirmation phone call at 3:30 on the day of my appointment at 5pm (a work day), they cancelled my appointment with no notice and no prior explanation that their texts must be responded to. When I called back one hour later, I was told the doctor was busy for the next two hours, even though my appointment had only just been cancelled. I’ve never dealt with a practice with these rules and will be looking for care elsewhere. They seem to have issues with their patient onboarding experience, as evidenced by other reviews.