Popeyes

3.70 /5 (716 reviews)
Verified Reviews

About

Popeyes, located at 94 M, Old Hope Rd, Kingston, Jamaica, is part of the global Popeyes chain, known for its spicy fried chicken and seafood offerings. The Popeyes brand was founded in 1972 by Al Copeland in New Orleans, Louisiana, and has since expanded to become one of the largest fast-food chains specializing in fried chicken. The Kingston location on Old Hope Road offers a variety of menu items, including their signature spicy fried chicken, chicken sandwiches, and seafood options like shrimp. The restaurant is praised for its quick service and value for money, with customers noting the professionalism of the staff and the quality of the food. Popeyes' unique value proposition lies in its distinctive flavor profiles, which set it apart from other fast-food chains. The brand's mission is to provide high-quality, flavorful food that exceeds customer expectations, making it a popular choice for both locals and visitors in Kingston. The restaurant's commitment to customer satisfaction and its ability to deliver consistent quality have contributed to its positive reputation in the area.

Additional Details

Specialization: Fast Food, Fried Chicken, Seafood

Contact Information

📍 94 M, Old Hope Rd, Kingston, Jamaica
🏢 Kingston

Location

Customer Reviews

tameka johnson
October 14, 2025

I've been there on busy and slow days and I've always had good customer service

Geoffrey Marshall
May 21, 2025

This is a review of this particular Popeyes, not Popeyes in general. They keep messing up orders. I've had too many experiences here of making an order, leaving and finding out afterwards that they messed it up. The last straw was when I ordered a large Cole slaw and a mixed 3-piece, and came home to find a small coleslaw and all spicy. That's much less than I paid for, and the place is too small for you to stand at the counter and check your food before you leave (takeout only, small location). I still prefer Popeyes Chicken to KFC, but this venue is on thin ice with me. If they mess up my next order, I won't go there again.

Shaudia Mills
August 23, 2025

Poor service, the courier, security, friends just breaks the line and are service while you stand for an hour to place your order, then another 45 minutes for the order to be servidor. That was my 2nd or 3rd time there and the experience is the same despite my visits being a year apart. I will avoid this place from now on.

JADÉJA PETTIGREW
October 23, 2025

This has to be the slowest Popeyes ever. I had to wait 15 mins in line & then another 20 mins for my food. The workers seemed tired and non-engaging.

Kamala Lee
January 24, 2023

OMG...If I could give no star, I would...the food was not salt, but CORNED SALTED... we got 2 spicy chicken sandwich and 2 apple pies. It could not be eaten. When we went to return it or make a complaint, we were told they were closed.. How could this be...truly ..we love popeyes, but this was very different, very bad. They need to do something about the food, it's too SALT and DISTASTEFUL, and I am very upset, I am ANGRY! I WASTED MY MONEY AND THAT A REAL SHAME!!!! I need my money back or 2 salad ( if not salted too)