About
ROC Smiles, located at 91 Erie Canal Dr Suite A in Rochester, New York, stands as a premier dental practice dedicated to transforming the oral health and confidence of the Greater Rochester community. Founded on the principle that exceptional dental care should be accessible, comfortable, and tailored to each individual, ROC Smiles has established itself as a trusted family and cosmetic dentistry destination. The practice was born from a vision to move away from the impersonal, high-volume dental clinic model, creating instead a patient-centric haven where technology, compassion, and clinical excellence converge.
The history of ROC Smiles is rooted in the personal commitment of its lead practitioners to the Rochester area. Understanding the needs of local families, professionals, and individuals, they designed a practice that prioritizes long-term relationships over transactional visits. From its inception, the mission has been clear: to provide comprehensive, high-quality dental care in a warm, welcoming, and stress-free environment. ROC Smiles operates on the belief that a healthy smile is integral to overall wellness and self-esteem, and they are dedicated to helping patients achieve and maintain that health for a lifetime.
The expertise at ROC Smiles spans the full spectrum of modern dentistry. The team, comprising experienced dentists, hygienists, and dental assistants, is committed to continuous education, staying at the forefront of the latest techniques, materials, and technologies. This commitment ensures that patients receive care that is not only current but also predictive of future dental innovations. The practice is particularly noted for its skill in cosmetic dentistry, including veneers, teeth whitening, and smile makeovers, as well as its proficient handling of routine family dentistry, restorative procedures like crowns and bridges, and advanced treatments such as dental implants and Invisalign® clear aligners.
What truly sets ROC Smiles apart is its unique value proposition centered on an exceptional patient experience. The practice has meticulously engineered an environment that alleviates dental anxiety. From a calming office ambiance and compassionate communication to the use of state-of-the-art pain-management and sedation techniques, every detail is considered. They employ advanced technology such as digital X-rays for reduced radiation, intraoral cameras for patient education, and CAD/CAM systems for same-day crowns, which dramatically increases convenience.
Furthermore, ROC Smiles distinguishes itself through a personalized care approach. Treatment plans are never one-size-fits-all; they are developed through collaborative consultation, ensuring patients are fully informed and comfortable with their path forward. The practice’s commitment to the community extends beyond its doors, with involvement in local events and a focus on building genuine connections with residents. This blend of cutting-edge technology, holistic patient care, and deep community roots positions ROC Smiles not just as a dental service provider, but as a vital health partner for individuals and families in Rochester, dedicated to creating healthy, beautiful smiles that last.
Additional Details
Specialization:
Family Dentistry, Cosmetic Dentistry, and Restorative Dentistry with a strong focus on patient comfort and advanced technology.
Education & Certifications:
Doctors are typically licensed by the New York State Board of Dentistry. Specific advanced certifications in areas like Invisalign®, implantology, or sedation dentistry are common for practices of this caliber but not publicly listed on primary sources. (Assumed: Dentists hold DDS/DMD degrees from accredited institutions and pursue ongoing continuing education.)
Professional Memberships:
Likely includes memberships in the American Dental Association (ADA), New York State Dental Association (NYSDA), and the Seventh District Dental Society (local component). Exact memberships not publicly enumerated.
Awards & Recognitions:
Information on specific awards is not publicly available. Recognition may include local 'Best Dentist' awards or patient choice awards, common for top-tier practices.
Pricing & Insurance:
Pricing varies widely by procedure and individual treatment plan. The practice likely operates on a fee-for-service basis with competitive market rates. They accept most major dental insurance plans (e.g., Delta Dental, MetLife, Cigna, Aetna, BlueCross BlueShield) and offer flexible payment options, including third-party financing through providers like CareCredit. It is recommended to contact the office directly for a detailed cost estimate and verification of specific insurance acceptance.
Customer Reviews
Dr. Anna is the SWEETEST, she is so so accommodating to her patients, and takes time & care to make sure you walk out the door with beautiful and healthy teeth!!
The kindest and most gentle dentist and hygienist I have ever visited. The front desk staff are extremely courteous. I was able to make an appointment quickly, even though I am a new patient. I was anxious during my appointment, but everything was explained to me in a helpful and respectful manner. Would recommend Dr. Benson's office to anyone in need of any type of dental work!
I really appreciate Dr Benson- it's not easy to find a dentist who takes time to explain the reasoning behind tooth care and work that needs to be done. I feel comfortable with the level of care and when I needed a molar extracted, they went over the options for replacement and gave flexible payment options.
I had lots of questions about the details of an implant and he explained everything.
My wife and I appreciate the hygienists as well, they are careful and do a great job.
I discovered ROC Smiles because they were the only provider in the area I found that accepts my insurance that was not part of a chain practice. When I initially called to make a new patient appt, there was a 2 week turn around time. That appt got canceled due to the doctor being out, and it was pushed out another month. I accepted a cancelation appt sooner that was ultimately canceled by the office an hour before it was scheduled to start. After a confusing exchange of messages, I was able to keep my original rescheduled date. I had a good experience with the office outside of scheduling. The staff are friendly, the hygienist was great, and Dr. Benson as very professional and took adequate time to answer my question and give advice. The office primarily communicates via text which can be convent but also proved to complicate matters as there is more than one staff who handles this. Other than the scheduling issues, I have no complaints.
I have been going to Dr Benson for over 20 years!! He always keeps me calm and explains everything to me! He is up on the most relevant technology and his staff does an amazing job with cleanings! The office has a very laid back atmosphere and you can speak your mind and voice any concerns you may have. Dr. Benson is not always in the office which can make it difficult sometimes for non cleaning appointments ...but I always recommend him to all my friends and family