Suburban Dental

I was very nervous to get my dental work done as i hadn’t had any major dental work done before. Sarah held my hand when the doctor numbed me and they both made me feel so comfortable and walked me through the process. I was able to get my bridge work AND teeth whitening done in one day! Absolutely wonderful staff and doctor!

First time at my dentist's office after take over by new dentist. Plus side: I liked the staff and Dr.Lesinski seemed nice.Dental hygienist did nice job cleaning my teeth. Office has been redecorated. Looks stylish and fresh but not a fan of staring at a black accent wall in patient room during visit. Needs improvement: I was asked to be at office 15 minutes prior to my appointment at 10:30 am. Yet I was not seen until almost 11 am. That's 45 minutes I waited. Also the office was cold (temperature). Will give them a few tries to see if there is improvement.

It did not have the quiet and calm atmosphere it had when Dr Steve Cappellucci was there. It was also the first time that I did not see the dentist immediately after seeing the dental hygienist, and had to make a separate appointment to see the new dentist. I hope this will not continue because the location is not near my home. If it does I will look elsewhere. There were many more patients there than usual and it felt rushed. Hopefully this is just a product of the new and old staff adjusting to the fairly recent change in ownership.

New ownership as Dr C apparently sold the practice. First visit was today, and was not impressed. I was advised that NO patient info was transferred, so all patients are being treated as “new”. So i had to fill out a bunch of paperwork. The very first thing the receptionist said to me after “hello” was “so you dont have insurance, right?”. I mean how embarrassing, not to mention false that was to say. I can’t believe that my information was unable to be transferred. Fortunately my dental hygienist was the same, and she was friendly as always. The new Dentist was also friendly.

The girl who cleaned my teeth was okay - took her only 20 minutes to clean my teeth - Dr Lesinski office always took longer to clean the teeth. Teeth don’t feel as clean as they used to be. . I was not happy that there was no Doctor to give me an exam. I was going to have to make another appointment to see the dentist - which I will not do because cleaning and exam should only be one visit. Also I could not make another appointment because there was no one there to get into the computer system to make the next appointment. Very disappointed the Dr Lesinski closed his business and joined this office. Not happy at all.