Suburban Family Dental

3.40 /5 (5 reviews)
Verified Reviews

About

Suburban Family Dental, situated at 646 N French Rd Suite 8 in the heart of Buffalo's Amherst community, stands as a pillar of comprehensive oral health care for families across Western New York. More than just a dental clinic, it is a patient-centric practice built on a foundation of trust, advanced technology, and a genuine commitment to creating a comfortable, welcoming environment for patients of all ages. Founded with the vision of redefining the dental experience, the practice has grown from a local neighborhood clinic into a respected destination for preventive, restorative, and cosmetic dentistry, known for its personalized approach and clinical excellence.

The core mission of Suburban Family Dental is to provide high-quality, compassionate dental care in a modern, stress-free setting. The practice operates on the principle that every patient deserves to be treated like family, with their individual needs, anxieties, and goals heard and addressed. This philosophy permeates every interaction, from the warm greeting at the front desk to the detailed consultations in the treatment rooms. The team is dedicated not only to treating existing dental issues but also to empowering patients through education, helping them understand their oral health and the steps they can take to maintain a healthy, confident smile for a lifetime.

What truly sets Suburban Family Dental apart is its unique blend of cutting-edge technology and old-fashioned patient care. The practice is equipped with state-of-the-art digital tools, including digital X-rays for significantly reduced radiation exposure, intraoral cameras that allow patients to see precisely what the dentist sees, and advanced CAD/CAM technology for same-day crowns and restorations. This technological integration allows for more accurate diagnoses, efficient treatments, and superior outcomes. However, it is the human touch that completes the experience. The doctors and staff are meticulously chosen for their technical skill as well as their empathetic communication style, ensuring that even the most anxious patient feels at ease.

The expertise at Suburban Family Dental is broad and deep, catering to the full spectrum of family dental needs. The doctors possess extensive experience in complex restorative work, cosmetic enhancements, and the nuanced care required for pediatric patients. They engage in continuous education to stay at the forefront of dental techniques and materials. This commitment to lifelong learning ensures that patients receive care based on the latest evidence and best practices in dentistry.

The practice's unique value proposition is its ability to be a true dental home for the entire family. From a child's first check-up to adult preventive care, orthodontic evaluations, and sophisticated cosmetic makeovers, all needs can be met under one roof. This continuity of care builds deep, long-term relationships between the providers and patients, allowing for tailored, proactive health management. The office environment itself is designed to be calming and modern, erasing the stereotypical clinical sterility often associated with dental visits. Located conveniently in Buffalo, NY, with ample parking, it removes logistical hurdles from the path to optimal oral health. In a competitive landscape, Suburban Family Dental distinguishes itself through its unwavering dedication to a patient-first philosophy, clinical proficiency supported by modern technology, and a warm, family-friendly atmosphere that makes maintaining dental health a positive and collaborative journey.

Additional Details

Specialization: Comprehensive Family, Cosmetic, and Restorative Dentistry
Education & Certifications: Information on specific doctor's degrees and certifications is not publicly listed in detail. The practice is led by licensed Dentists (DDS/DMD) who engage in continuing education. Specific advanced certifications are not disclosed on their primary web materials.
Pricing & Insurance: Pricing is specific to individual treatment plans. The practice is in-network with a wide range of insurance providers, including but not limited to Delta Dental, BlueCross BlueShield, Cigna, Guardian, MetLife, and Aetna. They also accept most other major PPO dental insurance plans, file claims on behalf of patients, and offer flexible payment options and financing plans through third-party providers like CareCredit to accommodate out-of-pocket expenses.

Contact Information

📍 646 N French Rd Suite 8, Buffalo, NY 14228, USA
🏢 Buffalo

Location

Customer Reviews

Joe Giordano
November 19, 2025

My family have been patients of Dr. Ortalano's for many years. A family atmosphere, professional and great dental care! Staff are great to work with, especially Joanne! Wouldn't go anywhere else and have referred others because of the treatment my family and I have received over the years. Thank you Suburban Family Dental!

wilsonw02
April 3, 2025

This is the best dentist I have ever been to. The staff is very efficient but also warm and friendly .

Rob
February 24, 2025

Always a pleasant experience. Experienced and professional staff. I recommend them for all dental services.

Parker Vella
January 12, 2024

horrible practice… came here during pregnancy for a cavity as I was in so much pain. (I expressed this over the phone) Was told they couldn’t do anything about it cuz I was pregnant and I had to wait till I gave birth. Then charged me $130 (illegally bc I have Medicaid and in New York, If you don’t take Medicaid you cannot accept out of pocket payments) for nothing. Didn’t give me a cleaning , or help my urgent pain issue. Went to a new dentist, they took care of my cavity no problem. They just want your money, watch out for the state running a business like this

Jay Sam
January 25, 2019

Disgraceful practice. Disgraceful place. My family went here for over 3 years. We paid thousands of dollars. Then we moved out of the area. It looks like there was a bill of $100 after they billed in the insurance or whatever that is. They never contacted me. They have my email. We moved out of New York. I never received any information about an outstanding $100. Despite the thousands of dollars we paid, they placed my account to collection. I come to know abut it 2 years later. It is disgraceful to treat your patients this way who pay thousands and certainly if you contacted me, I would've sent you the $100 immediately. It is disturbing how this practice decided to place a $100 for collection. Certainly not recommended for anything with this sloppy treatment. I have been trying to call their office for over 2 weeks with no luck. I will report this practice as a fraud.