Third Avenue Bronx Dental P.C.

In my multiple experiences at the location the receptionist was very nice and welcoming, the orthodontists and endontists there have done masterful getting my teeth to where they need to be. And soon I’ll be going back to getting a permanent for my first molar. Only reason I can’t five stars is for the wait times, one time I waited from 10:45 to around 1:30ish. But other than that, I believe you’re in good hands there!

The receptionist was very polite, and I checked in without any issues. I arrived early since this location mostly operates on a walk-in basis and is first-come, first-served, so I expected a wait. However, the main issue was the temperature inside the building. It is February, and the weather is extremely cold, yet there was no proper heating. Patients were literally shaking while waiting, and the indoor temperature felt almost the same as outside. There was only one small heater available, which was clearly not sufficient for the number of people waiting. This situation is very uncomfortable and unacceptable, especially during harsh winter weather. The facility should ensure adequate heating so patients can wait safely and comfortably. Other than that, the care I received was excellent—an A+ experience overall. I hope improvements to the heating are made soon.

The worse experience ever and I do NOT recommend going here. My son came in to get a tip of a tooth extracted. He said the lady who did the xray was rude. Then he get called the dentist Dr. Kim came in never said hi or mentioned who he was. I went out for about 2 minutes to call the dentist to make sure the right thing was being taken out. So as I came back I said which tooth are you doing and he brush me off and said 31 and I said no it’s suppose to be 30 the tip that is broken off. He numbed my son mouth and just went to pulling on the tooth my son was screaming in excruciating pain squeezing my hand. The doctor got mad and said I’m not doing this. I said you didn’t even give his mouth time to get numb. He walked out the room and didn’t say anything. I tell my son to get up we go to the front to get paperwork and let them know what happened and they are just sitting there no one apologized on behalf of him. My son mouth is bleeding and I told them I will be reporting him. I got right on the phone and put in my complaint. DO NOT I REPEAT DO NO GO THERE. As I put in this review I’m seeing all of the same horror stories

The receptionists were all so sweet and professional. However the cleanliness of the office was bad the bathroom is nasty. The dentist the Asian guy he comes in and says a few words and then appointment over in 5 minutes if it doesn’t change im going to report you to the board, NYSED and OPD They don’t take their time and do anything.

PLEASE DO NOT GO HERE! If I can give this place zero stars, I would. My mother had a horrible experience here. She simply expressed that she couldn’t open her mouth with the work that was done. She was then accused of not paying for the procedure when she in fact paid out of pocket for this work to be done. Thankfully, she had the receipts on her to prove she paid. The receptionist goes to the back. The rude receptionist comes back and handed my mother a check. No explanation or anything. When my mother asked what the check was for, the receptionist told her that the dentist is refunding her and that she needs to go to another dentist. She informed my mother that the dentist is no longer going to do her teeth, cleaning, or anything. I have never heard of any doctor ever doing this. For speaking up? For saying that she couldn’t close her mouth with the teeth that were done for her? Horrible customer service and terrible bed side manners from a dentist. Please avoid this place and find yourself a dentist that actually cares for patients. Pathetic! ———————————————— Updated: & this is why you have the reviews you have! Spreading false information. That was not explained to her and she was not using the molars for months. Liars! How about you stop replying so condescending to your patients experience and go learn some bed side manners. I find it extremely hard to believe that the doctor is responding to these reviews with such poor grammar.