Upper West Side Dental

5.00 /5 (5 reviews)
Verified Reviews

About

Upper West Side Dental, located at 992 Columbus Avenue in the heart of New York City's vibrant Upper West Side, stands as a beacon of modern dental care for residents of Manhattan, including the neighboring communities of Morningside Heights and Harlem. This state-of-the-art practice, led by the highly skilled Dr. Benjamin Shirley, DDS, embodies a commitment to delivering comprehensive, patient-centered dentistry in a warm, welcoming environment that prioritizes comfort, compassion, and exceptional results. As a relatively new entrant in the competitive New York dental landscape—positioned as a fresh, innovative dental experience—Upper West Side Dental has quickly established itself as a trusted destination for families, professionals, and individuals seeking everything from routine preventive care to complex restorative solutions.[2][4][5] The practice's history is rooted in Dr. Shirley's dedication to restorative and cosmetic excellence, bringing advanced techniques and a personalized approach to a neighborhood known for its diverse, fast-paced lifestyle. While specific founding dates are not detailed in available records, the clinic's modern setup and emphasis on cutting-edge services suggest a contemporary establishment designed to meet the evolving needs of urban patients who demand convenience without compromising quality.[5] At its core, Upper West Side Dental's mission is to empower every patient with a healthier, more confident smile through the highest quality treatments delivered in a caring atmosphere. This philosophy shines through in their full-spectrum services, where preventive dentistry forms the foundation, helping Upper West Side families avert issues before they escalate. Dr. Shirley and his team stress the importance of early intervention, encouraging parents to introduce children to dental care as soon as their first tooth appears, fostering lifelong habits in pediatric dentistry.[4][5] The practice's expertise spans general dentistry, with specialties in cosmetic smile makeovers that transform ordinary grins into stunning, shareable assets. Patients rave about restorative services, where Dr. Shirley works miracles on damaged teeth—such as crafting immediate solutions for broken fronts just days before important events like jazz cruises, as noted in patient testimonials.[3] What truly sets Upper West Side Dental apart is its unique value proposition: a blend of accessibility, urgency, and personalization in one convenient location. Unlike larger, impersonal chains, this boutique practice offers same-day appointments when available and 24-hour on-call emergency services, ensuring that dental crises don't disrupt busy New York lives.[2][4] Their restorative prowess extends to advanced options like full and partial dentures, including implant-retained varieties for superior stability, comfort, and aesthetics. Crafted from premium materials with custom fits, these solutions restore not just function but confidence, with Dr. Shirley guiding patients through every step—from impressions to final adjustments.[7] Cosmetic services elevate smiles with tailored makeovers, while pediatric care builds trust from the ground up. The office's unique hours—catering to working professionals with early mornings on Mondays and afternoons through evenings Tuesday to Thursday—reflect an understanding of Manhattan's rhythm, complemented by a friendly staff ready to handle scheduling and payment queries.[2] Professionalism is evident in their CareCredit acceptance for flexible financing, making high-quality care attainable.[1] Patient feedback highlights Dr. Shirley's miracle-working skills alongside a husband-and-wife team dynamic that adds a personal touch, though some note areas for improvement in wait times and service empathy.[3] Nonetheless, the practice distinguishes itself through its comprehensive approach: preventive cleanings and check-ups prevent problems; cosmetic enhancements boost self-esteem; restorative treatments like dentures revive smiles; emergencies are met with round-the-clock availability; and pediatric visits instill healthy habits early. This holistic model, combined with a sterile-yet-efficient office playing patient-preferred music, creates an experience that's both clinical and comforting.[3] Upper West Side Dental isn't just a dentist—it's a partner in long-term oral health, setting itself apart by serving as the 'best dentist in Manhattan' for those who value expertise, innovation, and genuine care in a city that never sleeps. Whether restoring a shattered tooth overnight or designing dream smiles, Dr. Shirley's team proves that premier dentistry can be approachable, effective, and transformative. With a focus on natural-looking results, routine follow-ups, and community service to Upper West Side families, this practice continues to redefine dental excellence, one confident smile at a time.[4][5][7] (Word count: 728)

Additional Details

Specialization: General dentistry with expertise in preventive care, cosmetic smile makeovers, restorative services (including dentures), pediatric dentistry, and emergency dental care[1][4][5][7]
Services Offered: Preventive care (check-ups, cleanings), Cosmetic smile makeovers, Restorative services (dentures - full, partial, implant-retained; other restorations), On-call emergency services (24-hour availability), Pediatric dentistry[4][5][7]
Pricing & Insurance: CareCredit accepted; specific pricing not detailed[1]

Contact Information

📍 992 Columbus Ave, New York, NY 10025, USA
🏢 New York

Location

Customer Reviews

Patricia Mims
January 9, 2026

I have been going to UWSD for about a year starting wlith a tooth extraction to a tooth implant. Dr .Shirely explained each procedure step by step. He is very professional, gentle and thorough. He is an outstanding dentist and his bedside manner is very calming. The Front Desk Coordinator is very pleasant and provides excellent customer services. I highly recommend this team. .

Akshu S
December 12, 2025

I had an emergency tooth extraction here and couldn’t have asked for a better experience. The doctor made what could have been a stressful situation so much calmer than I expected. A few things that really stood out: • They offer laughing gas to help with dental anxiety, which made a huge difference for me • The doctor actually listens when you tell him something hurts and adjusts accordingly - no brushing off your concerns • He provided a clear treatment plan with estimated costs, organized by priority so you know what needs attention first • While they offer cosmetic services, there’s zero pressure - you can choose what you want done without feeling pushed into anything If you’re someone who gets anxious about dental work or have had bad experiences elsewhere, I’d highly recommend giving this practice a try.

Olivia Luchini
July 21, 2025

I started going to UWS Dental this year and have had such a positive experience. Dr. Shirley is very thorough and truly wants what is best for his patients. I tried a few other dental offices before this one, but none were as organized, reliable, and good as this one. Definitely the place to go if you’re looking for a permanent dentist in the city. Accepts Delta Dental for those curious!

Michaela Wetcholowsky
July 16, 2025

I am so thankful I’ve started seeing Dr. Shirley. My husband and I are both patients and we both have had great experiences, namely with receiving fillings. My husband told me that this was the first time a filling was not painful, he said “for the first time I didn’t feel anything!” That made me feel comfortable enough to move forward with scheduling a filling replacement/new filling at UWS dental. I have extreme dental anxiety and tried his sedation through nitrous oxide. My body didn’t respond well to it and it made me very jittery and anxious, so I asked him to remove it and continue the filling without the nitrous. He was so calm and patient with me. I was nearly jumping out of the chair while he was trying to work. Seriously, I was the worst type of patient he could have had! He said “I’m not rushing on this, I’ve been in your position before, I understand.” I just felt so cared for and was so pleased with this experience. The filling itself is smooth and comfortable— no complaints there. Dr. Shirley did his best to make a really uncomfortable procedure a pleasant one. If you’re looking for compassion and care, see Dr. Shirley at UWS Dental.

Braden Foley
October 15, 2025

Dr. Shirley and team are very welcoming and thorough. Would definitely recommend to anyone who is looking for a dentist on the upper west side/morning side heights