Upper West Side Dental

5.00 /5 (5 reviews)
Verified Reviews

About

Upper West Side Dental, located at 992 Columbus Avenue in the heart of Manhattan's Upper West Side, stands as a beacon of compassionate, high-quality dental care for families across New York City. Founded in 2014 by Dr. Benjamin Shirley, DDS, this state-of-the-art family practice has grown over its 11 years of operation into a trusted neighborhood staple, serving the vibrant communities of the Upper West Side, Morningside Heights, and Harlem. Dr. Shirley, the owner and principal dentist, envisioned a dental office that transcends the typical clinical experience, prioritizing patient dignity, respect, and comfort above all else. From its inception, the practice has been guided by a mission to deliver first-rate dental services in a warm, welcoming environment that alleviates the common fears associated with dental visits. This commitment is evident in every aspect of the practice, from its modern office design to its personalized approach to care.[1][2][4][5]

The history of Upper West Side Dental is rooted in Dr. Shirley's dedication to creating a space where patients feel truly at home. Established as a Professional Corporation on December 11, 2014, the practice quickly earned recognition for its patient-centered philosophy. By 2025, it achieved BBB Accreditation with an A+ rating, underscoring its reliability and ethical standards. Situated conveniently near Central Park, Morningside Park, Columbia University, and Barnard College, and accessible via the 1, B, and C subway lines, the office embodies accessibility for busy urban dwellers. What began as a vision for dignified care has evolved into a comprehensive family dental hub, emphasizing preventive strategies to foster lifelong oral health, particularly for Upper West Side families.[1][2][4][5]

At the core of Upper West Side Dental's services is a holistic range of offerings tailored to all ages. Preventive care forms the foundation, with routine check-ups, cleanings, and education on brushing and flossing habits designed to prevent issues before they start. For children, pediatric dentistry encourages early visits as soon as the first tooth erupts, instilling good habits from a young age. Cosmetic smile makeovers transform smiles through advanced aesthetic treatments, helping patients confidently share their best features. Restorative services address everything from simple fillings to complex reconstructions, ensuring functional and beautiful outcomes. The practice also provides on-call emergency services 24/7, offering peace of mind for unexpected dental crises. A standout feature is the use of Nitrous Oxide (laughing gas) for sedation, making procedures comfortable for patients of all ages, especially those with dental phobia.[2][5]

Dr. Shirley's expertise sets Upper West Side Dental apart, as he personally oversees all treatments with a non-rushed, individualized approach. Unlike many practices that double-book appointments, this office schedules generously to allow thorough diagnostics, treatments, and meaningful patient interactions. The highly trained staff complements this by creating a 'different feel'—friendly, empathetic, and attuned to patient anxieties. Patient comfort is paramount, with comfortable surroundings, compassionate care, and a focus on safety. Reviews highlight Dr. Shirley's skill, such as emergency tooth extractions and impressions completed swiftly for urgent needs, though some note variability in wait times and service perceptions.[2][3][5]

What truly distinguishes Upper West Side Dental is its unique value proposition: a blend of cutting-edge technology, family-oriented care, and unwavering empathy in a brand-new, modern facility. In a city teeming with dental options, this practice rises above by treating patients like family rather than numbers, fostering long-term relationships built on trust. Its proximity to iconic landmarks and universities makes it ideal for students, professionals, and families alike. BBB accreditation since January 2025 further affirms its commitment to excellence. Whether you're seeking routine maintenance, a smile enhancement, or urgent relief, Upper West Side Dental delivers exceptional results with a human touch, proving that superior dental health can be both effective and enjoyable. As a cornerstone of community wellness, it continues to redefine dental visits for Manhattanites, one comfortable smile at a time.[1][2][4][5] (Word count: 612)

Additional Details

Specialization: Family dentistry including preventive care, cosmetic smile makeovers, restorative services, pediatric dentistry, and emergency dental services[2][5]
Years of Experience: 11
Awards & Recognitions: BBB Accredited Since 1/27/2025 with A+ Rating[1]
Services Offered: Preventive Care (check-ups, cleanings), Cosmetic Smile Makeover, Restorative Services (fillings, reconstructions), Pediatric Dentistry, On-Call Emergency Services (24/7), Sedation with Nitrous Oxide[2][5]

Contact Information

📍 992 Columbus Ave, New York, NY 10025, USA
🏢 New York

Location

Customer Reviews

Patricia Mims
January 9, 2026

I have been going to UWSD for about a year starting wlith a tooth extraction to a tooth implant. Dr .Shirely explained each procedure step by step. He is very professional, gentle and thorough. He is an outstanding dentist and his bedside manner is very calming. The Front Desk Coordinator is very pleasant and provides excellent customer services. I highly recommend this team. .

Akshu S
December 12, 2025

I had an emergency tooth extraction here and couldn’t have asked for a better experience. The doctor made what could have been a stressful situation so much calmer than I expected. A few things that really stood out: • They offer laughing gas to help with dental anxiety, which made a huge difference for me • The doctor actually listens when you tell him something hurts and adjusts accordingly - no brushing off your concerns • He provided a clear treatment plan with estimated costs, organized by priority so you know what needs attention first • While they offer cosmetic services, there’s zero pressure - you can choose what you want done without feeling pushed into anything If you’re someone who gets anxious about dental work or have had bad experiences elsewhere, I’d highly recommend giving this practice a try.

Michaela Wetcholowsky
July 16, 2025

I am so thankful I’ve started seeing Dr. Shirley. My husband and I are both patients and we both have had great experiences, namely with receiving fillings. My husband told me that this was the first time a filling was not painful, he said “for the first time I didn’t feel anything!” That made me feel comfortable enough to move forward with scheduling a filling replacement/new filling at UWS dental. I have extreme dental anxiety and tried his sedation through nitrous oxide. My body didn’t respond well to it and it made me very jittery and anxious, so I asked him to remove it and continue the filling without the nitrous. He was so calm and patient with me. I was nearly jumping out of the chair while he was trying to work. Seriously, I was the worst type of patient he could have had! He said “I’m not rushing on this, I’ve been in your position before, I understand.” I just felt so cared for and was so pleased with this experience. The filling itself is smooth and comfortable— no complaints there. Dr. Shirley did his best to make a really uncomfortable procedure a pleasant one. If you’re looking for compassion and care, see Dr. Shirley at UWS Dental.

Olivia Luchini
July 21, 2025

I started going to UWS Dental this year and have had such a positive experience. Dr. Shirley is very thorough and truly wants what is best for his patients. I tried a few other dental offices before this one, but none were as organized, reliable, and good as this one. Definitely the place to go if you’re looking for a permanent dentist in the city. Accepts Delta Dental for those curious!

Braden Foley
October 15, 2025

Dr. Shirley and team are very welcoming and thorough. Would definitely recommend to anyone who is looking for a dentist on the upper west side/morning side heights