Upper West Side Dental

5.00 /5 (5 reviews)
Verified Reviews

About

Upper West Side Dental, located at 992 Columbus Avenue in the heart of Manhattan's Upper West Side, New York, NY 10025, stands as a beacon of modern, patient-centered dental care in one of the world's most dynamic neighborhoods. This state-of-the-art family practice, led by the highly skilled Dr. Benjamin Shirley, DDS, embodies a commitment to excellence, blending cutting-edge technology with a warm, welcoming environment to serve the diverse needs of families across the Upper West Side, Morningside Heights, and Harlem communities.[1][3][4][5] As a relatively new entrant in the competitive New York dental landscape—described consistently across its official channels as a 'brand new, state-of-the-art dental experience'—Upper West Side Dental has quickly positioned itself as a trusted destination for comprehensive oral health solutions, prioritizing preventive care, cosmetic enhancements, restorative treatments, pediatric dentistry, and emergency services.[3][4][7]

The practice's history is rooted in a vision to redefine dental visits in a bustling urban setting, transforming what can often be a sterile or stressful experience into one marked by comfort, efficiency, and genuine empathy. While specific founding dates are not detailed in available records, the emphasis on being 'new' underscores a fresh approach, leveraging the latest advancements in dental technology to deliver superior outcomes. Dr. Shirley, the principal dentist and a general dentistry specialist, brings his expertise to the forefront, earning praise for his restorative prowess and ability to handle complex cases swiftly—as evidenced by patient stories of emergency tooth repairs completed in mere days.[2][5][6] Operating as a family-run practice, potentially involving a husband-and-wife team as noted in reviews, Upper West Side Dental fosters a collaborative atmosphere where the entire staff works in unison to ensure every patient feels valued and informed.[1][2]

At its core, the mission of Upper West Side Dental is to empower patients with healthier, more confident smiles through the full spectrum of dental services in a comfortable, caring setting. They strive to make high-quality dentistry accessible, offering same-day appointments when possible and encouraging early intervention, particularly for children, with Dr. Shirley advocating visits as soon as the first tooth erupts to instill lifelong good habits.[1][3][4] This family-oriented philosophy extends to their comprehensive service offerings: preventive care to thwart issues before they start, cosmetic smile makeovers to enhance natural beauty, restorative services for everything from simple fillings to intricate reconstructions, on-call 24-hour emergency care for unexpected crises, and specialized pediatric dentistry tailored to young patients.[3][4]

What truly sets Upper West Side Dental apart is its unique value proposition: a seamless fusion of advanced, modern facilities with personalized, compassionate service in a neighborhood practice that's intimately attuned to the lifestyles of Upper West Siders. Unlike larger corporate chains or downtown specialists that may feel impersonal, this boutique practice emphasizes a 'warm, caring environment' with flexible hours—including early mornings on Mondays and appointments-only Fridays—to accommodate busy schedules.[1][3] Their 24-hour emergency availability is a standout feature in a city that never sleeps, providing peace of mind for families and professionals alike.[3][4] Dr. Shirley's reputation as a 'miracle worker' in restorative and emergency scenarios highlights the expertise that differentiates them, with capabilities to pull, impress, and restore teeth in record time.[2] Moreover, integration with platforms like Zocdoc and CareCredit enhances convenience, allowing easy online booking and financing options for treatments.[4][5]

Patient feedback paints a mixed yet insightful picture, with commendations for friendliness, efficiency, and results juxtaposed against critiques of wait times and customer service in busier periods—common challenges in high-demand urban practices.[2] Yet, the practice's dedication to preventive dentistry for Upper West Side families underscores a proactive ethos, guiding patients toward long-term oral health through regular check-ups, cleanings, and education on habits that prevent costly future interventions.[4] In an era where cosmetic dentistry is increasingly sought after, their smile makeover services promise to unlock the confidence tied to one's best feature, making it shareable with the world.[3][4]

Upper West Side Dental distinguishes itself not just through services but via its holistic approach: a one-stop clinic where general, cosmetic, pediatric, and emergency needs converge under one roof, eliminating the need for multiple providers. Their strategic location at 992 Columbus Avenue ensures easy access via public transit, serving a vibrant, multicultural clientele with multilingual staff potential implied by their community focus. By committing to the highest quality treatments in a non-intimidating space, they challenge the notion of dental dread, proving that top-tier care can be both approachable and exceptional. Whether you're a parent seeking gentle pediatric care, an individual craving a radiant smile makeover, or someone facing a dental crisis, Upper West Side Dental delivers with precision, empathy, and innovation—setting a new standard for Manhattan dentistry.[1][3][4][7] (Word count: 728)

Additional Details

Specialization: General dentistry including preventive care, cosmetic smile makeovers, restorative services, pediatric dentistry, and emergency dental care[3][4][5]
Services Offered: Preventive care, cosmetic smile makeover, restorative services, on-call emergency services (24 hours), pediatric dentistry[3][4]
Pricing & Insurance: CareCredit accepted for financing; no specific pricing or insurance details listed[5]

Contact Information

📍 992 Columbus Ave, New York, NY 10025, USA
🏢 New York

Location

Customer Reviews

Patricia Mims
January 9, 2026

I have been going to UWSD for about a year starting wlith a tooth extraction to a tooth implant. Dr .Shirely explained each procedure step by step. He is very professional, gentle and thorough. He is an outstanding dentist and his bedside manner is very calming. The Front Desk Coordinator is very pleasant and provides excellent customer services. I highly recommend this team. .

Akshu S
December 12, 2025

I had an emergency tooth extraction here and couldn’t have asked for a better experience. The doctor made what could have been a stressful situation so much calmer than I expected. A few things that really stood out: • They offer laughing gas to help with dental anxiety, which made a huge difference for me • The doctor actually listens when you tell him something hurts and adjusts accordingly - no brushing off your concerns • He provided a clear treatment plan with estimated costs, organized by priority so you know what needs attention first • While they offer cosmetic services, there’s zero pressure - you can choose what you want done without feeling pushed into anything If you’re someone who gets anxious about dental work or have had bad experiences elsewhere, I’d highly recommend giving this practice a try.

Michaela Wetcholowsky
July 16, 2025

I am so thankful I’ve started seeing Dr. Shirley. My husband and I are both patients and we both have had great experiences, namely with receiving fillings. My husband told me that this was the first time a filling was not painful, he said “for the first time I didn’t feel anything!” That made me feel comfortable enough to move forward with scheduling a filling replacement/new filling at UWS dental. I have extreme dental anxiety and tried his sedation through nitrous oxide. My body didn’t respond well to it and it made me very jittery and anxious, so I asked him to remove it and continue the filling without the nitrous. He was so calm and patient with me. I was nearly jumping out of the chair while he was trying to work. Seriously, I was the worst type of patient he could have had! He said “I’m not rushing on this, I’ve been in your position before, I understand.” I just felt so cared for and was so pleased with this experience. The filling itself is smooth and comfortable— no complaints there. Dr. Shirley did his best to make a really uncomfortable procedure a pleasant one. If you’re looking for compassion and care, see Dr. Shirley at UWS Dental.

Olivia Luchini
July 21, 2025

I started going to UWS Dental this year and have had such a positive experience. Dr. Shirley is very thorough and truly wants what is best for his patients. I tried a few other dental offices before this one, but none were as organized, reliable, and good as this one. Definitely the place to go if you’re looking for a permanent dentist in the city. Accepts Delta Dental for those curious!

Braden Foley
October 15, 2025

Dr. Shirley and team are very welcoming and thorough. Would definitely recommend to anyone who is looking for a dentist on the upper west side/morning side heights