Woodward Health Center

Wait time was long but everyone was very kind and I had come in for an emergency - severe tooth pain - and the doctor already had several other scheduled patients. She took a moment away from one of them to talk to me quickly and let me know as thoroughly as possible what she thought was going on, prescribe me pain medicine, let me know what else would help and write me a quick referral to get teeth extracted at Strong. She was very kind and made sure I understood the steps before leaving!

Some of the Dr's are great but the receptionists suck. I can call and be on hold for almost an hour as the first caller in queue before getting hung up. I leave messages in the app with no reply. I get marked as a no show because I can't cancel an appt but no one ever answers or calls back so I can explain. They schedule the appt for you at the end of your visit and bring it in with a piece of paper without my input on days or times and as someone with 5 or more appts a week this just doesn't work for me. It seems the nurses are overworked doing what the receptionist should be doing.

I have been calling this place and no answer. I pay for my own insurance and the assistance is terrible. There are long waits, especially from the physicians. I have been diagnosed wrongly after blood test result have returned to physician.

Terrible receptionist she drops the call on purpose after waiting on hold for a hour. They don't call back and eventually let u wait on hold until the after hour answering service picks up ..and she sounds so disinterested in her job. Clearly everyone has experienced the same thing with this individual it's not a good look for the company. Help can't be that hard to find.

They NEVER answer the phone. I was in the "queue" and kept getting a recording saying "You are caller #1" for 45 minutes. I can't tell you how many times I've gone into this terrible place for an appointment and waited over two hours for my doctor only to be told they can't see me that day. I had to use my own personal time at work, wait over a month for my appointment and get nothing out of it. It's absurd. Please don't waste your time with this awful awful place.