NYC Free Clinic

2.00 /5 (5 reviews)
Verified Reviews

About

The NYC Free Clinic, located at 230 W 17th St, New York, NY 10011, operates as a vital component of The Institute for Family Health at 17th Street, a Federally Qualified Health Center (FQHC) dedicated to delivering comprehensive, accessible healthcare to underserved communities in Manhattan. Nestled between 7th and 8th Avenues just west of Union Square Park, this facility stands as a beacon of hope for uninsured and low-income individuals seeking quality medical care without financial burden. While commonly referred to as the NYC Free Clinic in local directories and patient reviews, it is formally part of the renowned Institute for Family Health, a nonprofit organization with decades of experience in community health services.[1][2][3][4]

The Institute for Family Health has a rich history rooted in addressing health disparities in New York City. Established to fill gaps in primary care for vulnerable populations, it has grown into one of the largest FQHC networks in the nation, serving thousands annually through multiple sites. The 17th Street location specifically emphasizes free clinics for the uninsured, making it a go-to destination for those without insurance coverage. Patient testimonials highlight its role in providing free healthcare, particularly on Saturdays, staffed by compassionate professionals from affiliations like NYU, ensuring walk-in access for acute needs.[1] This site exemplifies the Institute's long-standing mission: to promote the health and well-being of underserved families by offering patient-centered, culturally sensitive care that integrates medical, behavioral, and social services.[2][4]

At its core, the clinic's mission revolves around equity in healthcare. It targets at-risk persons, low-income individuals, adolescents, men, women, and those living with HIV, providing a safety net in a city where medical costs can be prohibitive. Services are available in English and by appointment, with extended hours including evenings, weekends, and telehealth options to accommodate diverse schedules. Primary care forms the backbone, encompassing general check-ups, chronic disease management, and preventive screenings. Behavioral health support addresses mental health challenges often intertwined with physical ailments, while care coordination assists with insurance enrollment and benefits navigation—crucial for transitioning patients toward long-term coverage.[2][3][4]

A standout feature is the array of specialized services for infectious diseases and prevention. Free HIV testing, including rapid and conventional methods, alongside tests for chlamydia, gonorrhea, syphilis, hepatitis A/B/C, herpes, and TB, empowers early detection and intervention. The clinic offers HIV/AIDS medical treatment, prevention education, post-exposure prophylaxis (PEP), pre-exposure prophylaxis (PrEP), and vaccines for hepatitis A/B and family planning needs. Case management ensures holistic support, linking patients to resources beyond the clinic walls.[3] These offerings position the clinic as a comprehensive hub for sexual health and infectious disease control, vital in urban settings with high prevalence rates.

What sets the NYC Free Clinic apart is its unwavering commitment to accessibility and affordability. As an FQHC, it operates on a sliding fee scale, accepts Medicaid and most insurance, and provides free services for eligible uninsured patients—covering not just visits but even prescriptions in some cases, as noted by grateful Yelp reviewers.[1][3] Unlike for-profit clinics that prioritize insured patients, this facility welcomes walk-ins, offers Saturday hours, and integrates telehealth for remote consultations from 8:00am to 8:00pm on weekdays and weekends.[2] Its location in Chelsea enhances reach for diverse neighborhoods, with easy subway access via 1,2,3,A,C,E lines to 14th Street.[4]

Expertise is evident in its multidisciplinary team, including primary care physicians, behavioral health specialists, and HIV experts, supported by robust fax and phone lines for seamless coordination (212-206-5200).[2][4] The unique value proposition lies in its one-stop-shop model: from free HIV/STD testing and PrEP/PEP to full-spectrum primary care and behavioral health, all under one roof. This integration reduces barriers, improves outcomes, and fosters trust—patients rave about the staff's dedication despite occasional wait times or administrative hiccups common in high-volume free clinics.[1]

In a competitive healthcare landscape dominated by high-cost providers, the NYC Free Clinic distinguishes itself through its nonprofit ethos, FQHC status guaranteeing federal quality standards, and focus on prevention over crisis care. It not only treats illness but prevents it, educates communities, and builds resilience against public health threats like HIV/AIDS. For New Yorkers facing barriers—be it cost, insurance gaps, or stigma—this clinic represents empowerment and dignity in healthcare. With hours extending to Sundays via telehealth and in-person Saturday services, it ensures no one is turned away when help is needed most. As urban health needs evolve, the Institute's 17th Street site continues to innovate, solidifying its role as an indispensable community anchor. (Word count: 728)[1][2][3][4]

Additional Details

Specialization: Primary care, behavioral health, free clinics for uninsured, HIV/AIDS services, STD testing, infectious disease prevention and treatment[2][3]
Services Offered: Primary Care, Behavioral Health, Care Coordination/Insurance Enrollment, Free Clinics for Uninsured, HIV/AIDS Services, Telehealth, Free HIV Testing (Rapid/Conventional), Chlamydia/Gonorrhea/Syphilis/Hepatitis/Herpes/TB Testing, HIV/AIDS Prevention/Education/Treatment, Adult Hepatitis B Vaccine, Family Planning, Hepatitis A Vaccine, Post-Exposure Prophylaxis (PEP), Pre-Exposure Prophylaxis (PrEP), Case Management[2][3]
Pricing & Insurance: Free services for uninsured (including some prescriptions), Sliding Scale, Fee, Insurance Accepted, Medicaid Accepted[1][3]

Contact Information

📍 230 W 17th St, New York, NY 10011, USA
🏢 New York

Location

Customer Reviews

Leonexy Oyola
January 15, 2020

There was a long wait, but they prepare you for that once you set up an appointment with them. However, I came here with my husband and they went above and beyond to help him and make sure that any concerns he had were fully taken care of. This place was very clean and the front desk service was very friendly and professional. The doctor along with all of the medical students and physicians were incredibly helpful. It turns out my husband had a pretty serious health issue and they were able to connect us with a case manager and a social worker to assist us with applying for Medicaid and connect us with other resources (for free) in the meantime. They also can provide you with free prescriptions and free referrals. So to me it was well worth the wait.

AnnaB Lyst
August 15, 2024

They try, but honestly felt like in my time of greatest trauma and crisis- I was placed with two different young trainees or students. They offered pretty much zero help. I went into debt getting real help from a pro, instead. I do not mean to sound ungrateful, just shocked that they allow this.

Jessica Gingerlet
June 9, 2019

I need additional testing and was told I'd hear back may take up to 6 months. It's been almost a year. Nothing. Most frustrating part was I asked if I could get an appointment sooner and self pay, instead the doctor got me appts for things I didn't't need like eye doctor She was so frustrating to deal with because she simply liked to hear herself talk, because she certainly wasn't interested in hearing me. Now I wait to die.

Grace M J, RN
October 19, 2018

I agree with CC. I know who cc is talking about the Spanish woman at the front desk. She works on the 7 floor and she just acts like she's the one who controls everything. This is a free clinic but still a clinic where the poor and unhealthy have the right to see a Dr. When I went there, she gave me questionnaire and looked down on me then told me "first FOUR pages" as she stared at me. She's uneducated and very rude person. This is not the place for her. She needs to be educated more. I don't blame all receptionist but her and her background. I believe that she just probably envy everybody because she makes a little money working there and when she gets home after working she will feel nothing special. She doesn't do anything for the poor. Next time when I go there, actually I will see how rude she is and I will complain though

Tomomi Ohta
December 1, 2018

They don't respect patients' time. I made an appointment at 12:30 pm to get a prescription for my pills. I arrived at 12:20pm, but I was told to wait and I finally saw a doctor at 3 PM!! Such a waste of time. What's the point of making an appointment if I have to wait 2.5 hours just to see a doctor for a couple of minutes?