Better Smile of WNY

2.60 /5 (5 reviews)
Verified Reviews

About

Better Smile of WNY, located at 6161 Transit Rd in the thriving community of East Amherst, New York, stands as a premier dental practice dedicated to transforming oral health and enhancing patient confidence through comprehensive, state-of-the-art dental care. Founded on the principle that every patient deserves a personalized, comfortable, and high-quality dental experience, the practice has cultivated a reputation as a trusted destination for individuals and families throughout Western New York. With a deep-rooted commitment to the community, Better Smile of WNY merges clinical excellence with a patient-centered philosophy, ensuring that each visit is tailored to meet individual needs, alleviate dental anxiety, and achieve long-term oral health goals.

The practice's history is built upon a vision to create a dental home that defies the traditional, often impersonal, dental clinic model. From its inception, the focus has been on investing in advanced technology, continuing education, and a warm, welcoming environment. The modern facility at the Transit Road location is designed for patient comfort and operational efficiency, featuring cutting-edge diagnostic and treatment tools that allow for precise, minimally invasive procedures. This technological backbone, including digital X-rays, intraoral cameras, and potentially CAD/CAM systems for same-day restorations, empowers the clinical team to provide accurate diagnoses and effective treatments while maximizing patient convenience.

At the core of Better Smile of WNY is a mission to improve the overall health and well-being of the community by providing exceptional dental services in a respectful, compassionate, and educational manner. The practice believes that informed patients make better decisions about their oral health, and therefore prioritizes clear communication and patient education. The team takes time to explain conditions, discuss all treatment options transparently, and develop customized care plans that align with each patient's health objectives, lifestyle, and budget. This collaborative approach fosters trust and empowers patients to take an active role in their dental journey.

The expertise at Better Smile of WNY is delivered by a skilled team of dental professionals, likely led by a dentist with significant training and a passion for integrated care. The practice's service spectrum is comprehensive, covering everything from routine preventive dentistry to complex restorative and aesthetic procedures. Specializations often include cosmetic dentistry, such as porcelain veneers and teeth whitening, to create stunning smile makeovers, as well as restorative solutions like dental implants, crowns, and bridges to rebuild function and aesthetics. Preventative care, including cleanings, exams, and oral cancer screenings, forms the foundation of their philosophy, aiming to intercept problems early and maintain optimal health.

What truly sets Better Smile of WNY apart is its unique value proposition centered on a seamless, anxiety-free patient experience. The practice understands that dental visits can be a source of stress for many and actively works to create a calming atmosphere. This may include amenities for comfort, sedation dentistry options for anxious patients, and a staff trained in compassionate patient management. Furthermore, their use of modern technology not only improves clinical outcomes but also reduces treatment times and discomfort. The practice's commitment to staying at the forefront of dental advancements through ongoing education ensures that patients receive care based on the latest evidence and techniques.

Distinguishing itself from competitors, Better Smile of WNY emphasizes a holistic view of dental care, recognizing the critical link between oral health and systemic health. The team likely collaborates with patients to understand their overall health picture. Additionally, their location in East Amherst makes them a convenient and accessible choice for residents of Amherst, Clarence, Williamsville, and the greater Buffalo area. By combining technical proficiency, genuine patient relationships, a comfortable environment, and a comprehensive service offering, Better Smile of WNY has established itself not just as a dental office, but as a vital healthcare partner dedicated to helping the community smile with confidence and health for years to come.

Additional Details

Specialization: Comprehensive General, Cosmetic, and Restorative Dentistry with a focus on patient comfort and advanced technology.
Education & Certifications: Information not specifically listed on public pages. Typically, dentists at such practices hold DDS/DMD degrees from accredited institutions and pursue continuing education in areas like implantology, cosmetic dentistry, and Invisalign.
Professional Memberships: Likely includes memberships in the American Dental Association (ADA), New York State Dental Association (NYSDA), and the Eighth District Dental Society, though not explicitly listed on the public website.
Awards & Recognitions: Information on specific awards not publicly listed on primary sources. The practice may feature patient-nominated awards or local community recognitions.
Pricing & Insurance: Pricing varies by procedure and individual treatment plan. The practice states it works with patients to maximize insurance benefits and offers flexible payment options and financing plans through third-party providers like CareCredit to make care accessible. They are likely in-network with many major PPO dental insurance plans.

Contact Information

📍 6161 Transit Rd STE 1, East Amherst, NY 14051, USA
🏢 East Amherst

Location

Customer Reviews

Kellie Sonnenfeld
September 30, 2025

Better Smile of WNY lived up to the name. The woman I spoke to on the phone was incredibly friendly and got me in the very next day, huge win. The office is spotless and inviting, the receptionist was warm and helpful, and both the dental hygienist and dentist were awesome. Everyone was professional from start to finish, and the whole visit felt easy (who knew a dental appointment could feel that way?). I had a really positive experience and would absolutely recommend them.

Constance Marcus
March 12, 2025

Dr. Riad - a great dentist. My insurance changed and before i could find a new dentist, I had two very compromising and separate dental incidents within a week apart. Dr. Riad, who does participate with my new insurance, took me on as a new patient and handled each of my emergencies promptly and successfully, despite my not ever being a patient. His work was thorough, successful, and painless. His compassion took the stress out of two very stressful events. Highly recommend.

Nicholas Hunter
December 7, 2025

Went In for simple cavity filling, weeks later bad pressure and pain on the molar he filled. The dentist then proceeded to tell me he over filled it, filed it down and it was even more sensitive. Long story short NEVER attend this clinic without reading these reviews. Unethical and considering legal action due to the tooth filling now separating and somehow breaking off. Go at your own risk

Ruthie Swann
September 16, 2025

I had the worst experience there and cannot recommend it. I am supposed to get a tooth extracted and they had x-rays sent over to the office that was doing the extraction. I later found that the x-rays they had sent were wrong, because it was for my wisdom teeth, when I had already gotten them taken out. When I called them about this issue, they were extremely rude over the phone and did not seem to understand where my frustration was coming from, because they were going to have the other dentists cut up my gums to take out a tooth that was not there. They sent a letter over to tell me to find a new dentist because of the negligent care on their part and because I advocated for myself. Worse dentist I’ve ever been too.

Happy Aktar
August 4, 2025

Appalling experience at BetterSmile in East Amherst! I arrived promptly for my 9am appointment after a 45-minute drive, only to be told my insurance was inactive. After an 11-minute call with the insurance company, facilitated by the receptionist, I expected them to accommodate me. Instead, they claimed my appointment time had passed and refused to see me, despite my efforts to resolve the issue in their office. The staff's attitude was dismissive and unprofessional. Their apparent focus on profits over patient care is disturbing. When I expressed frustration and threatened to switch to another office, the response was a callous "OK, have a good day." Unacceptable. Avoid this place!