Town Dental

4.10 /5 (62 reviews)
Verified Reviews

About

Nestled in the heart of Tonawanda Town, Town Dental at 3839 Delaware Ave stands as a cornerstone of community oral health, blending decades of professional expertise with a warm, patient-first philosophy. For years, this established practice has served the families of Western New York, building a legacy founded on trust, comprehensive care, and clinical excellence. The practice operates on a core mission: to provide exceptional, accessible dental care in a comfortable and welcoming environment, empowering patients to achieve and maintain optimal oral health for a lifetime. This mission is evident in every interaction, from the compassionate staff at the front desk to the detailed, educational consultations provided by the dental team.

Town Dental distinguishes itself through a holistic approach that views dental care as an integral part of overall wellness. The practice offers a full spectrum of services designed to meet the needs of every age group, making it a true family dental home. Their expertise spans preventive care, including routine cleanings and exams with advanced digital diagnostics to catch issues early; restorative dentistry like tooth-colored fillings, crowns, and bridges to repair function and aesthetics; and cosmetic services such as professional whitening and veneers to enhance smiles. They are also proficient in more complex treatments, including root canal therapy, periodontal care, and tooth replacements with dental implants, providing patients with seamless, coordinated care under one roof.

What truly sets Town Dental apart is its unwavering commitment to patient comfort, education, and leveraging modern technology. The practice is equipped with state-of-the-art tools, such as digital X-rays that reduce radiation exposure and intraoral cameras that allow patients to see precisely what the dentist sees. This technology, combined with a team that takes time to explain conditions and treatment options clearly, demystifies dental care and actively involves patients in their health decisions. The office environment is consciously designed to alleviate anxiety, featuring amenities that create a serene and positive experience.

The unique value proposition of Town Dental lies in its synthesis of experienced, skilled dentistry with genuine community rapport. The doctors and hygienists are not just healthcare providers but long-term partners in their patients' health journeys. They prioritize building relationships, remembering patients by name, and understanding their individual histories, concerns, and goals. This personalized attention ensures that treatment plans are not one-size-fits-all but are tailored to each person's unique situation, lifestyle, and budget. Furthermore, the practice’s dedication to continuing education ensures that the team remains at the forefront of dental techniques and materials, offering the most effective and durable solutions available.

In a competitive landscape, Town Dental rises above by fostering a culture where clinical precision meets heartfelt compassion. They understand that a visit to the dentist can be a source of anxiety for many, and they have cultivated a team and an atmosphere specifically designed to ease those fears. From the moment a patient walks through the door, they are treated with respect, kindness, and professionalism. This blend of high-tech capability, comprehensive service offerings, deep community roots, and an exceptional patient experience solidifies Town Dental's reputation as a leading dental practice in the Tonawanda area—a place where smiles are cared for, health is prioritized, and patients are treated like family.

Additional Details

Specialization: Comprehensive Family, Cosmetic, and Restorative Dentistry, including Preventive Care, Dental Implants, and Advanced Restorations.
Years of Experience: 20
Education & Certifications: Doctors hold Doctor of Dental Surgery (DDS) degrees from accredited dental schools. The team regularly pursues continuing education in areas such as implant dentistry, cosmetic procedures, Invisalign, and advanced restoration techniques. Specific certifications for individual doctors are not publicly listed on primary sources.
Professional Memberships: American Dental Association (ADA), New York State Dental Association (NYSDA), Eighth District Dental Society (Western NY).
Awards & Recognitions: Consistently high ratings on patient review platforms (Google, Facebook). Recognized as a top local dentist in community choice awards. Specific award titles and dates are not publicly detailed.
Pricing & Insurance: Town Dental accepts most major dental insurance plans (e.g., Delta Dental, MetLife, Guardian, Cigna, BlueCross BlueShield) and will process claims on the patient's behalf. They also offer flexible payment options, including cash, check, credit cards, and third-party financing plans through CareCredit for treatments not covered by insurance. A detailed fee schedule for specific procedures is available upon consultation.

Contact Information

📍 3839 Delaware Ave, Tonawanda, NY 14217, USA
🏢 Tonawanda Town

Location

Customer Reviews

Kevin Young
December 31, 2025

I wasn't even a regular client... At 10am I had broken a tooth. I called immediately and they got me in at 5pm same day. My Dentist was very helpful, informational, and she did a great job. All in all, It was a great experience. I will definitely be going thier on a regular basis. 💯 🦷☝🏼

Ryan McAvoy
February 3, 2026

I had my first extraction here. Dr. Piazza and his team performed smoothly and made me feel at ease!

Jeremy Miller
December 1, 2025

Nice dentist, great hygienist, untrained staff at reception desk. Should have seen the red flags pick the different dentist on day one. After the initial cleaning and x-rays receptionist tells me as I'm walking out the door that it's going to take 2 months for them to figure out the insurance. I've seen dentist all my life and I've never heard anyone tell me it's going to take 2 months to figure out the billing. I had my second cleaning which is 6 months later they still can't figure out Standard Insurance to see how much money it would cost me to get a crown done. I've heard of fake it till you make it but this is ridiculous almost 8 months later I'm being told I need to call my previous dentist to figure out how can I work they did, that was the final straw I'm finding a new dentist.

K O
October 27, 2025

The only good thing about this dental clinic is it accepts insurance assignment. My crown was poorly fit and poorly color matched. I will end up with decay because of it and will need a new crown. Plus, my front tooth was shaved for a plastic cover that fell off the next day. When redone it again fell off. The front tooth enamal was removed so now the tooth is discolored and chipped. I've never been to such a bad dentist. A free clinic dentist would have probably done a better job. If you care about the long term care and health of your teeth you will stay clear of this place. Reply to owner: Yes, I am quite sure Town Dental is the correct place and location I went to! I saw Dr Martin. I assure you no tap tap tap method was used for my ill-fitting crown! No warning of removing the enamel from my front tooth was discussed. The most shoddy dental work I've ever experienced was from Dr Martin, at your dental clinic "office"! It will cost me at least $2000 to have damage that was done there fixed. Suing for shoddy work would probably be a better alternative, but first off, forewarning others is my duty as a decent human

Courtney
December 4, 2025

Would not recommend this place to anyone. Receptionist was absoultey rude and un professional when asking to seek an appoitment. She rolled her eyes when being caught and called out on such behavior she then proceded to go speak to another collegue and maybe she thought she was whispering but far from it. Then another lady receptionist came over and was yelling my personal info across waiting room instead of asking me to come back to counter... so um HIPPA violatoion at its finest. When I walked back to counter becuase I didn't want my personal information spread across the waiting room the other lady continued to have attitude problems as well. This is 10000% not how you treat patients. Definatley how you loose patients. Extremely unprofessional and if they didn't want to be bothered to do there jobs, maybe it is time to hire some new employees. Me and my family will never be returning.